Float Support Staff

Canadian Addiction Treatment Centers
214 Main Street West, Atikokan, ON
$17.87 an hour – Full-time

Full Job Description

Division: Ontario Addiction Treatment Centre

Location: The candidate will be required to travel to our clinics located in Kenora, Sioux Lookout, Dryden, Atikokan, and Fort Frances, ON.

Job Type: Full-Time Permanent

Hours: 32 hours per week

Pay Rate: $17.87 per hour + $0.75 per hour

Union: This position is represented by U.F.C.W. Local 175.

Reference ID: 001-CATC-1752

Come join our growing organization as a part of a high performing CARE team who are committed to changing the lives of people suffering from addiction!

WHAT YOU’LL LOVE ABOUT CATC:

AS A MULTIDISCIPLINARY HEALTHCARE TEAM – TOGETHER, WE CARE:

Compassion| Accountability| Respect| Excellence

• Wellness – Benefits including Healthcare Spending Account, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
• Career Development – Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
• Preparation for the Future – Retirement Savings Plan
• Employee Recognition – Service Recognition Program

ABOUT THE POSITION:

The Support Staff is the first point of contact and provides general information to patients and the public relating to their questions, concerns and/or suggestions. The Support Staff is a multi-faceted role that facilitates opioid agonist therapy treatment program. The Support Staff collaborates with members of the CATC interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient in their journey to recovery. This role will provide support across multiple clinics in the nearby areas.

YOUR DUTIES AND RESPONSIBILITIES:

• Collaborate with members of the interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
• Supervise urine drug screening, and testing using a dipstick.
• If appropriately trained, perform venipuncture, ECGs and assess other vitals as required.
• Management of Patient active scripts including script cancellation as per Rx protocol.
• Maintain a high-level of competency in Electronic Medical Records use including verification of health care, scheduling, information entry and assessment, data management, and documenting situations.
• Facilitates clients in OTN sessions and conducts CARE calls.
• Respond to general inquiries and make appropriate referrals within CATC Healthcare Team.

WHAT YOU’LL NEED TO HAVE:

• Strong commitment to working with individuals living with addiction and mental health.
• Completion of a High School Diploma and/or GED or equivalent is required.
• Must have a valid driver’s license and access to a personal vehicle to travel to surrounding clinics.
• A certificate in Medical Office Administration or Health Services is an asset.
• Previous experience in Customer Service or with vulnerable populations with addiction and mental health is considered an asset.
• Provision of a recent and acceptable Criminal Reference Check.
• Current First Aid and CPR Certification is required.
• Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook.

ABOUT THE COMPANY

At the Canadian Addiction Treatment Centers, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgment-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgment-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centers remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.