Flight Follower

Execaire Aviation; Toronto; On-site; CAD 55,000 - 85,000; Full time

Job summary

Execaire Aviation, Canada’s premier private jet company, is seeking a Flight Follower to ensure flights are planned, organized, supported and followed accurately. You will serve as a key link between flight crew, operations and management in a dynamic 24/7 environment.

The role requires strong organisational skills, aviation experience, and proficiency with MS Office. You will monitor flights end-to-end, communicate with pilots, and coordinate with Nav Canada and the OCC to ensure safe, on-time

Qualifications

• Post-Secondary Diploma required.
• Strong organisational and multitasking abilities essential.
• Proven customer service experience and professional communication.
• Ability to work autonomously and under pressure with attention to detail.
• Experience using MS Word and Excel is essential.

Responsibilities

• Adhere to company policies and procedures.
• Undertake flight alerting procedures and respond to pilot requests for weather, NOTAMS and information.
• Monitor flight progress from start to finish, incl. intermediate stops.
• Communicate with the PIC about landings, departures, en-route stops and destinations.
• Notify OCC of acceptance and ETA times for all flights.
• Keep pertinent software updated, build flights, pairings and monitor alerts.
• Use flight planning software to issue and modify NOTAMS.
• File flight plans and monitor weather alerts for flight crew.
• Coordinate with Nav Canada on updating/cancelling flight plans.
• Track crew and aircraft downtime and duty days.
• Activate Emergency Response Plan if required.
• Complete daily Shift Reports and monitor delays and on-time performance.
• Perform other duties as required.

Skills

Organisational skills

Customer service

Attention to detail

Under pressure

Interpersonal & communication

MS Word

MS Excel

24/7 shift availability

Aviation background

Education

Post-Secondary Diploma

Tools

MS Word

MS Excel

Job description

As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can truly take flight!

Summary

The Flight Follower position ensures that all flights are planned, organized, supported and followed accurately and efficiently. This position is central to effective communication between flight crew, operations and management.

Responsibilities

• Adhere to the company’s policies and procedures
• Undertake flight alerting procedures and respond to requests by the pilot-in-command for information related to the flight. Such information shall include meteorological information and NOTAMS
• Monitor the progress of each flight from its commencement to its termination, including any intermediate stops
• Communicate with the pilot-in-command concerning airplane landings and departures from point of origin, en-route stops, and final destination
• Notify the Communications Center (“OCC”) of acceptance and ETA times for all flights
• Ensure the pertinent software systems are kept updated in a timely manner including building flights, pairings; and monitoring alerts and currency
• Utilizing flight planning software for issuing (adding, amending, deleting) company NOTAMS
• File flight plans on behalf of flight crew members; and monitor weather alerts and advise flight crew accordingly
• Liaise with Nav Canada with regard to updating and cancelling flight plans
• Track crew and aircraft down-time and duty days
• Activate Emergency Response Plan if required
• Complete comprehensive daily Shift Report
• Track response times and delays as well as on time performance
• Accomplish other assigned duties, as requested.

Requirements

• Post-Secondary Diploma
• Proven organisational skills
• Excellent customer service skills
• Have initiative and ability to work autonomously
• Attention to detail
• Ability to work under pressure
• Proven interpersonal and communication skills
• The post holder must be proficient in the use of Microsoft Office packages (MS Word and MS Excel are essential)
• Available to work shift hours in a 24/7 operation
• Background in aviation is essential

At Execaire Aviation, your career journey matters.

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands‑on experience, mentorship, or role‑specific training, we aim to help you build confidence and expand your skills where it counts. Not every path looks the same; we’re committed to creating an environment where curiosity is encouraged and development is possible.

Diversity and Inclusion

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.