Flex Driver-18

FedEx Canada; Dorval; On-site; CAD 28,929 - 31,684; Full time

Benefits offered by this job

Pay rate: $21.09/hour

Job summary

FedEx Canada in Dorval is seeking a delivery associate to ensure timely package delivery on predefined routes and to review orders before dispatch. You will load and unload the vehicle and deliver exceptional customer service to our client base.

Flexible shift opportunities are available; bilingual French-English capability is required in Quebec. A valid driver’s license is mandatory, and the role involves physical requirements and on‑the‑job training.

Qualifications

• High school diploma or equivalent.
• Valid Class 5/G driver's license.
• 1 year of customer service experience preferred.
• Bilingual in French and English (Québec).
• 3 months to learn or adapt to the job.

Responsibilities

• Ensure timely delivery of packages to predetermined customers on specified routes.
• Review orders prior to delivery; load and unload vehicle.
• Provide exceptional customer service to clients.

Skills

Customer service

Time management

Communication

Multitasking

Bilingual FR/EN

Education

High school diploma

Tools

Driver's license

Job description

La sélection à ce poste demande une entrevue.

Assurer la livraison en temps opportun des colis à des clients prédéterminés sur des routes précises, examiner les commandes avant la livraison, charger et décharger le véhicule et fournir à la clientèle un service exceptionnel.

Possibilités de quarts de travail flexibles (les paramètres relatifs aux heures minimales et maximales et aux jours de travail seront déterminés en fonction des besoins opérationnels).

This is an interview position.

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

COMPÉTENCES REQUISES

Postsecondaire:

• Diplôme d’études secondaires ou scolarité équivalente.

Accréditation/certification Professionnelle:

• Doit avoir un permis de conduire valide de classe G/classe 5.

Expérience

Nombre minimum d’années requis pour accéder à ce poste

• Aucune
• Un (1) an d’expérience dans le domaine du service à la clientèle

Temps requis pour apprendre ou s’adapter à l’emploi

• 3 mois

Autres exigences particulières en matière d’expérience obligatoire

• Dans la province de Québec, il faut être bilingue (français et anglais).

Exigences techniques

Solide Connaissance Des Éléments Suivants:

• Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.
• Capacité de réussir toutes les formations de base et de recyclage.
• Capacité de soulever 70 lb
• Une certaine connaissance des activités de Federal Express Canada est souhaitable.

Relations humaines

• Bien maîtriser les relations humaines et la communication.
• Bonne maîtrise de la gestion du temps et de l’organisation
• Excellentes habiletés pour le service à la clientèle
• Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.

Post Secondary

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/educational equivalent.

Professional Accreditation/certification

• Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

• None
• One (1) year customer oriented business experience preferred

Minimum number of years required for entry to this job

• None
• One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

• 3 months

Other Specific Mandatory Experience Requirements

• In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid Knowledge Of The Following:

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Ability to successfully complete all basic and re-currency training
• Ability to lift 70 lbs
• Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

• Good interpersonal and communication skills.
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Solid Knowledge Of The Following:

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Ability to successfully complete all basic and re-currency training
• Ability to lift 70 lbs
• Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

• Good interpersonal and communication skills.
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Preferred Qualifications:

Bilingual (English and French) proficiency required. Valid Class 5 driver's licence required.

Pay Transparency:

Pay:

Additional Details:

Pay rate: $21.09/ hour

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement:

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.