Fleet Services Analyst

University of California - Santa Cruz; Windsor; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

An established university is seeking a Fleet Analyst to support fleet electrification and operations. This role involves data analysis, reporting, and customer service, ensuring effective communication and problem resolution. The ideal candidate will have strong analytical skills and a commitment to sustainability. Join a vibrant team dedicated to innovation and excellence in a beautiful campus setting, where your contributions will drive meaningful change and enhance operational efficiency.

Benefits

Full Benefits

Flexible Work Schedule

Professional Development Opportunities

Qualifications

• Bachelor's degree in related area or equivalent experience required.
• Solid communication and interpersonal skills for effective interaction.

Responsibilities

• Oversee data integration and analysis for fleet services.
• Generate reports for fleet electrification and customer service.

Skills

Data Analysis

Communication Skills

Problem Solving

Attention to Detail

Customer Service

Education

Bachelor's Degree in Related Area

Tools

SQL

Excel

Power BI

Crystal Reports

Job description

Apply for Job

Job ID

73923

Location

Santa Cruz

Full/Part Time

Full Time

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JOB POSTING

HOW TO APPLY

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process,view this link.

The IRD for this job is: 11-27-24

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Physical Planning, Development & Operations (PPDO) manages and oversees all University activities and services related to physical and environmental planning, design and construction, engineering, physical plant maintenance and operations, capital and space planning, space management, and the associated business services necessary to support these functions. The University's main campus is spread across more than 2,000 acres and includes over 500 buildings comprising more than 8 million square feet. The department includes operating budgets of over $60 million, manages a project portfolio of approximately $990 million, and employs over 395 full-time staff to carry forth the duties necessary for the campus' development and operation.

More information can be found at: https://physicalplant.ucsc.edu/

JOB SUMMARY

Under the supervision of the Fleet Services Administrative Supervisor, the Fleet Analyst provides data analysis and maintenance to Fleet Services and our customer departments to support fleet electrification and general business operations. This position provides oversight of fleet data acquisition, error detection, data quality processing, and reporting. This position supports Fleet Services processes related to compliance, sustainability, and business efficiency. A key aspect in this customer service role is communication and clear and concise resolution of issues, with an emphasis on positive customer experience.

APPOINTMENT INFORMATION

Budgeted Salary: $32.74 - $40.00 / Hourly. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: CX - Clerical & Allied Services

Job Code Classification: 004263 (ADMIN OFCR 2 CX)

Travel: Up to 25% of the time

JOB DUTIES

50% - Fleet Data Integration & Analysis

• Oversees intake and integration of data from various sources, such as multiple SQL databases, customer surveys, websites, and telematic systems.
• Analyzes and conducts periodic reviews of data for accuracy and completeness.
• Designs and maintains digital projects, such as physical parts inventory systems, accounts payable/receivable, and various business processes.
• Develops and adjusts data streams to support Fleet operations and the mission of the University.

30% - Reporting

• Generates various reports used in fleet electrification, customer service, and overall business efficiency efforts.
• Reports and presents on UC Carbon Neutrality Initiative and associated policies, regulatory compliance, operational planning, customer service, and any additional reporting that is required by the campus.

10% - Customer Support

• Works with campus staff and outside groups to provide, troubleshoot, and communicate information related to electrification, operations, finances, and ad hoc requests.
• Provides clear and concise resolution of customer service issues, with an emphasis on positive customer experience.

10% - Training

• Trains, mentors, and coordinates the work of a student employee.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally.
• Demonstrated ability to write clear and concise reports. Solid communication and interpersonal skills to communicate effectively with all levels of staff in writing.
• General knowledge of data analysis using spreadsheets, database software, and logical methods and processes. Experience generating graphs, tables, and charts using common software tools (Excel, PowerPoint, Power BI, Crystal Reports, or related software).
• Demonstrated ability to learn, understand and utilize organizational rules and regulations to conduct daily work.
• Ability to creatively solve problems without direct supervision, to work independently and effectively set priorities and tasks based on direction given to them by management. Ability to show initiative.
• Strong attention to detail.
• Ability to provide good judgment in decision-making and problem-solving. Demonstrates a methodical approach to solving problems.
• Experience working in small groups to complete projects on time and with minimal supervision.
• Knowledge of, and comfortability with, mathematical expressions and engineering units.
• Ability to manipulate data with accuracy and proficiency.
• Ability to communicate effectively and work harmoniously with a diverse group of individuals and implement a customer service approach, with a commitment to high ethical standards.
• Ability to incorporate the concepts of sustainability into daily work efforts.

PREFERRED QUALIFICATIONS

• Experience with SQL and other relational databases.
• Experience with WYSIWYG website editing software.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to travel to multiple work locations on and off campus.
• Must possess a valid driver's license in the state of California and be able to participate in the Department of Motor Vehicles (DMV) pull notice program.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhere.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://compliance.ucsc.edu/campus-safety-compliance/annual-reports/.

This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by theUC Anti-Discrimination Policy

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.