Fleet Route Technology Mechanic

ZipRecruiter; New Brunswick; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading waste services provider seeks a Fleet Technology Technician in New Brunswick to support onboard truck technology. Candidates should have a high school diploma, fluency in English, and 3+ years of related experience. Responsibilities include installing technology systems and providing exceptional customer service. A valid driver's license is preferred. The role may involve travel across various states. Competitive hourly rate offered.

Qualifications

• 3+ years of related experience is preferred.
• Training at an installation-related school or program is a plus.
• Valid driver's license and a clean driving record is strongly preferred.

Responsibilities

• Provide first line support for all onboard truck technology.
• Install and maintain Routeware tablet and related components.
• Identify and replace component failures quickly.

Skills

Fluency in English

Strong communication skills

Experience with Bluetooth and Serial connections

Education

High school diploma

Tools

PCs

USB peripherals

Job description

Overview

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country. We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Responsibilities

Essential job summary: The Fleet Technology Technician will provide the first line of support for all onboard truck technology and related hardware. They assist with all problems via phone, email, remote support, site visits, or along the driver’s route. They are responsible for the safe and productive operation of the fleet assets through the efficient performance of the department’s daily activities.

• Install the Routeware tablet, and interface all components with the systems on the vehicles, including the in-cab video cameras, Samsara cameras, and radios.
• Maintain a high degree of customer service for all support inquiries and adhere to service management principles.
• Take ownership of user problems and be proactive when dealing with user issues.
• Disassemble vehicle interiors without damaging the vehicle or interior components or where to locate information if disassembly procedure is unknown or not evident.
• Identify component failures quickly, and replace as necessary.
• Properly choose and run wires, cables, and harness assemblies throughout the vehicle (including into the engine compartment, trunk/hatch and doors) with competency to execute safe and serviceable methods observing current capacity, weatherproofing, passage of wire through metal, wiring alongside existing vehicle wiring, and where wiring passes near moving parts.
• Know various commercially available installation accessories such as wiring harnesses, high current power/ground wiring, circuit protection devices, etc.
• General knowledge and familiarity with the appropriate application of various fasteners for equipment mounting and those encountered during removal of interior panels to maintain original vehicle integrity during installation.
• Install Bluetooth hands-free cellular devices or modules, or wireless audio streaming devices or modules with driver safety as a priority, ensuring compliance with local and Federal laws and CEA recommended practices.
• Approach all encounters with employees, customers and vendors in a friendly, service-oriented manner.
• Maintain appropriate confidentiality of all verbal and/or documented information.
• Other projects and tasks as assigned.

Qualifications

• Fluency in English; Spanish is a plus.
• Applicants must pass a drug test.
• Valid driver’s license and a clean driving record is strongly preferred.
• Travel in a company vehicle to all locations in New Jersey, New York State, New York City, Pennsylvania, and Ohio as needed. Overnight stay(s) could be required (rare).
• Three years (3) of professional experience is preferred.
• Training at an installation-related school or program is a plus.
• Strong knowledge of PCs, USB peripherals, Bluetooth, Serial (RS-232), Cellular Data, etc.
• Ability to work independently and efficiently.

Note: Replaced Education and Experience section below for clarity.

Education and Experience

High school with 3+ years of related experience.

Certificates, Licenses, Registrations or Other Requirements

None required.

Other Knowledge, Skills or Abilities Required

• Self-starter with strong communication skills.
• Process-oriented team builder.

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (keyboard, machine operation, etc.) most of the work day.
• Occasional physical effort in handling objects less than 30 pounds.
• Occasional exposure to physical occupational risks (cuts, burns, exposure to toxic chemicals, etc.).
• Frequent exposure to physical environment with dirt, odors, noise, weather extremes or similar elements.
• Normal setting for this job is office setting and repair shop(s).

Additional Information:

This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by federal, state or local laws.

Salary Range Minimum: USD $25.00/Hr.