Fleet Operations Manager

Purolator; Quebec; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Fleet Operations Manager to lead a skilled team in maintaining a fleet of over 300 vehicles. This role involves overseeing daily maintenance activities, managing vendor relationships, and ensuring compliance with safety and regulatory standards. The successful candidate will drive continuous improvement initiatives while balancing operational and administrative priorities. With a commitment to employee development and community impact, this position offers an exciting opportunity to make a significant contribution in a dynamic environment.

Qualifications

• 3-5 years experience in fleet or automotive operations.
• Proven experience in vendor management and customer service.
• Strong attention to detail and interpersonal skills.

Responsibilities

• Oversee daily maintenance activities and manage a team of technicians.
• Ensure compliance with safety and regulatory standards.
• Analyze maintenance costs and improve operational efficiency.

Skills

Vendor Management

Customer Service

Performance Management

Computerized Maintenance Management System (CMMS)

Continuous Improvement Methods

MS Office Software

Interpersonal Skills

Attention to Detail

Education

College Diploma

Tools

Computerized Maintenance Management System (CMMS)

MS Office Software

Job description

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Fleet Operations Manager

Date: 4 May 2025

Location:

Québec, Quebec, CA, G2C 2C4

It’s not a package. It’s a promise.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Job Description

Description

Reporting to the Regional Fleet Manager, The Fleet Operations Manager is responsible for overseeing the day-to-day maintenance activities of a fleet of over 300 vehicles, managing a team of 8–12 skilled technicians. The Fleet Operations Manager provides both strategic and hands-on support to the Regional Fleet Manager in the scheduling of vehicle maintenance, parts acquisition, warranty coverage and vendor management in multiple garages.

The Fleet Operations Manager will be instrumental in maintaining high standards of safety, compliance, performance, minimizing vehicle downtime, while also driving continuous improvement to the fleet management team.

Responsibilities

• Oversee daily maintenance activities across multiple garages, ensuring timely and effective vehicle repairs and preventive maintenance.
• Lead and support team of Fleet technicians, including performance management, workload distribution, and on-site engagement through regular garage visits.
• Oversee the procurement and management of spare parts and supplies, ensuring adequate inventory levels to minimize downtime.
• Complete warranty related claims (using 3 C’s method) and ensuring capture of credits, dollars and rebates from vendors.
• Ongoing selection, coordination, evaluation of 3rd party vendors that support vehicle maintenance & repair.
• Manage the garage budget, including labor, parts, and supplies, to ensure cost-effective operations.
• Maintain accurate records of maintenance activities, vehicle repairs, and compliance with regulations.
• Point of contact for District Manager’s, Unit Manager’s, drivers and other stakeholders to address vehicle-related concerns, provide updates, and ensure communication between departments.
• Analyze maintenance costs, vehicle performance, and other metrics to identify trends and improve operational efficiency.
• Ensure compliance with all safety, environmental, and regulatory standards.
• Travel regularly to garage locations to engage with team and perform site assessments (expected to visit each garage once per month).

Qualifications & Requirements

• College diploma or equivalent education and training
• 3- 5 Years experience working in fleet, garage, automotive, or branch operations.
• Proven experience in vendor management, customer service and warranty processes
• Experience leading a service or maintenance team, including hiring, training, and performance management
• 3+ years of direct working experience with a Computerized Maintenance Management System (CMMS)
• Demonstrated understanding of continuous improvement methods, including 5S.
• Proficient in general computer tasks, including MS Office Software
• Strong attention to detail and ability to balance operational and administrative priorities
• Strong interpersonal and communication skills
• Ability to interpret documents such (i.e. safety rules, operating and maintenance instructions, and procedure manual) and produce routine reports

POSTING DETAILS
Location: 518 - Quebec City
Working Conditions: Office Environment

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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