Fleet Account Manager

Peterbilt Pacific; Surrey; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Extended Health & Dental Benefits

Premiums Paid by Employer

Employer Contribution Pension Plan

Growth Opportunities

Paid Training

Long term job security

Employee Assistance Program

Telus Health Virtual Care

Job summary

Peterbilt Pacific is seeking a Fleet Account Manager to develop and manage strategic relationships with key fleet customers in Surrey, BC. The role focuses on customer acquisition, account growth, solution-based selling, and delivering exceptional experiences.

The ideal candidate has 5+ years in truck/transport sectors, a Business-related degree, and strong CRM and negotiation skills. Travel is required; base compensation ranges with commission potential.

Qualifications

• 5+ years within commercial truck, transportation, or heavy-duty equipment sectors.
• Post secondary degree in Business or related field is an asset.

Responsibilities

• Develop and maintain relationships with fleet decision-makers across key accounts.
• Identify and pursue new business opportunities within targeted fleet segments.
• Create and execute strategic account plans to drive growth and market share.
• Maintain accurate records, opportunities, and account plans in CRM.
• Present Peterbilt's value proposition to customers and address objectives.
• Guide on emissions regulations, market conditions, and OEM capacity.
• Lead pricing negotiations with customers and OEM partners.
• Prepare sales proposals and RFPs for fleet procurement opportunities.
• Coordinate vehicle specs between customers, manufacturers, and body builders.
• Ensure projects are delivered on time, within scope, and to expectations.

Skills

Relationship building

Strategic account planning

Forecasting & negotiation

Verbal & written communication

Presentation skills

CRM experience (Salesforce)

Travel readiness

Analytical thinking

Customer service excellence

Organizational skills

Education

Post secondary degree in Business or related field

Tools

Salesforce

Microsoft Excel

Outlook

Teams

Job description

The Fleet Account Manager is responsible for developing and managing strategic relationships with key fleet customers. This role focuses on customer acquisition, account growth, solution-based selling, and delivering exceptional customer experiences.

At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Benefits

• Extended Health & Dental Benefits
• Premiums Paid by Employer
• Employer Contribution Pension Plan
• Growth Opportunities
• Paid Training
• Long term job security
• Employee AssistanceProgram
• Telus Health Virtual Care

Responsibilities

• Develop and maintain strong relationships with fleet decision-makers across key and conquest accounts
• Identify and pursue new business opportunities within targeted fleet segments
• Create and execute strategic account plans to drive customer growth and market share
• Maintain accurate customer records, opportunities, and account plans within the CRM platform
• Present the value proposition of Peterbilt to prospective and existing customers
• Understand customer business objectives and proactively address operational challenges and pain points
• Provide guidance on emissions regulations, economic market conditions, and OEM production capacity
• Develop customized transportation solutions that align with customer needs and business goals
• Lead pricing negotiations with customers and OEM channel partners to achieve mutually beneficial outcomes
• Prepare professional sales proposals, quotations, and RFP submissions for fleet procurement opportunities
• Build vehicle specifications and coordinate requirements between customers, manufacturers, engineers, and body builders
• Manage chassis orders and vehicle upfit projects from factory order through final customer delivery
• Ensure projects are delivered on time, within scope, and in accordance with customer expectations
• Build and leverage strategic relationships with OEM representatives, body builders, and external business partners
• Represent the company at industry events, trade shows, customer meetings, and networking functions
• Host and engage customers through business development activities
• Other duties and projects as assigned

Qualifications

• 5+ years of experience in commercial truck, transportation, and/or heavy-duty equipment sectors
• Post Secondary degree in Business or a related field is an asset
• Experience working with Salesforce or other CRM platformsValid driver's license with a clean driver’s abstract
• Ability to travel often as a mandatory part of the position
• Exceptional verbal and written communication skills
• Strong presentation skills with the ability to confidently lead meetings, boardroom presentations, and virtual discussions
• Ability to grow fleet sales into new and existing markets
• Proficiency with Microsoft Excel, Outlook, Teams, and other business productivity tools.
• Strong negotiation, problem-solving, and relationship-building abilities
• Financially literate with a solid understanding of accounting and business fundamentals
• Forward-thinking mindset with familiarity and proficiency in AI tools and technology considered an asset
• High level of customer service. Thorough knowledge of customer service dynamics and processes
• Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment

Compensation Rate

• $80,000 - $110,000per year+ commission
• Salarywill be determined based on previous experience, relevant certifications and skill level