Flagship Store Manager - Carrefour Laval

Reitmanscanadalteltd; Laval; On-site; CAD 67,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being program

Monthly bonus

Career advancement

Tuition reimbursement

Store employee discounts (70% off)

Job summary

Reitmans (Canada) Limited (RCL) Laval location is seeking a store leader to guide a high-performing team, ensuring exceptional customer service and strong sales results. You will oversee recruitment, coaching, and daily operations while maintaining brand standards.

Ideal candidates bring 3+ years in fashion retail management, fluent communication, and the ability to adapt in a fast-paced environment. Hybrid or flexible scheduling may be required to support business needs.

Qualifications

• High school diploma required.
• 3+ years of team management experience in fashion retail or equivalent.
• Strong communication and team mobilization skills.
• Ability to adapt in a fast-paced environment.
• Proficient with POS, ERP, ATS systems and MS Office.

Responsibilities

• Lead and coach a high-performing team on the sales floor.
• Deliver an outstanding customer experience and drive satisfaction.
• Monitor performance metrics and implement plans to optimize results.
• Recruit, develop and retain top talent and manage performance.
• Oversee operations: inventory, compliance and procedures.
• Maintain an appealing visual environment and optimize product displays.
• Propose creative solutions and drive continuous improvement.
• Foster a positive culture, engagement and dress-code adherence.
• Plan schedules for optimal floor coverage and delegate tasks.
• Leverage omnichannel tools to maximize sales and service.

Skills

Leadership

Communication

Flexibility

Organizational skills

Problem solving

Fashion sense

POS/ERP/ATS proficiency

MS Office

Education

High school diploma

Tools

POS

ERP

ATS

Microsoft Office

Job description

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

Salary: $67,000 - $72,000 (rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well-Being First : Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus* : Attractive bonus potential to reward your efforts and outstanding performance!
• Career Advancement* : Opportunities for professional growth and career development.
• Tuition Reimbursement* : Invest in your future with financial support for your education.
• Enjoy up to 70% off* on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy* : Refer your professional network and earn rewards for every successful hire - the more you refer, the more you earn!
• *Certain conditions apply

Reitmans (Canada) Limited (RCL) is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

#LI-CT1