Fixed Term Store Ambassador

Hudson's Bay; Prince George; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team and enhance customer experiences. This role emphasizes exceptional customer service, engagement, and support for store operations. You will be the face of the store, greeting customers and assisting them in finding what they need while maintaining a safe environment. This position not only allows you to connect with diverse customers but also plays a crucial role in supporting the store's overall success. If you thrive in a dynamic environment and are passionate about helping others, this opportunity is perfect for you.

Qualifications

• Experience in customer service is essential for success in this role.
• Proactive and outgoing personality is a must.

Responsibilities

• Provide exceptional customer service and support store operations.
• Report incidents of potential shoplifting to leadership.

Skills

Customer Service

Engagement Skills

De-escalation Techniques

Education

High School Diploma

Job description

Address
140-1600 15th Avenue Parkwood Shopping Ctr

Lead a Brilliant Career.
Bring your authentic self to work every day, and help our customers express themselves, style their homes, and live their lives in a way that reflects who they truly are.

As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary?

What To Expect
Reporting to the Store Manager or assigned delegate manager, this position is primarily focused on providing enhanced customer service through presence and engagement. As a support function, this position proactively identifies and reports potential risks to store leadership and/or Asset Protection teams, and creates a safer environment through customer service and de-escalation techniques. This role also supports the day-to-day store operations and sales business, with a dotted line to the Asset Protection department for the purpose of communication only.

What You Will Do

1. Acknowledge and greet customers, directing to specific departments within the store and provide GREAT customer service.
2. Actively support your store’s Sales, Operations and Asset Protection teams through customer service observations and interactions.
3. Report suspected incidents of potential shoplifting to the Asset Protection and/or store leadership teams for action.
4. Actively support the company's Health and Safety, Critical Incident Response and de-escalation programs.

What You Will Bring To The Team

1. A background in customer service.
2. A proactive and outgoing personality, comfortable engaging with all customers and providing exceptional customer service.

Pay: $17.40 - Starting wage may vary based on local Collective Bargaining Agreement where applicable.

Thank you for your interest In Hudson’s Bay. We look forward to reviewing your application.

We are on an ever-evolving journey to create a culture of inclusion, where we celebrate diverse perspectives, create exciting opportunities and eliminate barriers so each associate can have a sense of belonging, while reimagining the future of retail.

Part of this responsibility is to reconcile our past and advance racial equity and inclusion at work and in Canada. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation.

As an equal opportunity employer, Hudson’s Bay is committed to providing you with a barrier-free, inclusive and accessible workplace to lead a brilliant career. If you need accommodations throughout the recruitment process, please contact us at [e-mail].