Fixed Operations Director

AutoCanada; Winnipeg; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading automotive dealer group in Canada is seeking a Fixed Operations Director to manage service, parts, and body shop operations across multiple locations. The role includes ensuring compliance with regulations, fostering relationships, and driving efficiency. Candidates should possess strong operational strategy skills and experience in budget management. Join this dynamic team focused on operational excellence and employee development.

Benefits

Competitive salary and benefits

Employee vehicle purchase and service plans

Assistance programs for employees and families

Company events and professional development opportunities

Qualifications

• Experience in analysis, forecasting, and budget management.
• Ability to foster good working relationships across teams.
• Strong understanding of market performance and operational strategies.

Responsibilities

• Oversees and manages fixed operations across multiple locations.
• Ensures compliance with regulations affecting repair operations.
• Prioritizes customer satisfaction and monitors feedback.
• Forecasts, budgets, and strategically plans for fixed operations.

Skills

Analysis

Forecasting

Budget Management

Relationship Building

Market Performance Understanding

Operational Strategies

Job description

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Position : Fixed Operations Director

Classification : Full Time, Immediate Hire

AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven, and committed to our Team Members, customers, and operational excellence.

We reward high performers regularly and seek managers who empower and motivate their teams. We value alignment with our core principles and support a culture of learning and continuous development. Working here is fast-paced, dynamic, and unpredictable—and we love it.

Your area of focus

The Fixed Operations Director oversees and manages the fixed operations across multiple locations within a region, including service, parts, and body shop departments.

Key responsibilities include:

• Collaborating with onsite Fixed Operations and Service Managers to oversee Service, Parts, and Detail Departments.
• Ensuring compliance with federal, provincial, local, and OEM regulations affecting repair operations.
• Ensuring adherence to manufacturer warranty and policy procedures.
• Prioritizing customer satisfaction and monitoring feedback.
• Forecasting, budgeting, and strategic planning for fixed operations.
• Building strong relationships with Fixed Operations Managers and Service Managers at each dealership.
• Monitoring regional performance and implementing strategies for efficiency and profitability.
• Making data-informed decisions based on analytics, industry trends, and organizational priorities.

Minimum qualifications include:

• Experience in analysis, forecasting, and budget management.
• Ability to foster good working relationships across teams.
• Strong understanding of market performance and operational strategies.

Perks include:

• Competitive salary and benefits.
• Employee vehicle purchase and service plans.
• Assistance programs for employees and families.
• Company events and professional development opportunities.

We promote diversity and inclusivity, ensuring fairness and equal opportunity for all Team Members. AutoCanada is committed to accommodating individuals with disabilities during the recruitment process. Please inform us if accommodations are needed.

Interested in joining us?

Apply now via our website at www.autocan.ca/careers. We thank all applicants; only those selected for interviews will be contacted.

AutoCanada is an equal opportunity employer and supports diversity in the workplace.