Fixed Operations Director

AutoCanada; Saskatoon; On-site; CAD 90,000 - 120,000; Full time

Job summary

AutoCanada is seeking a Fixed Operations Director to lead service and parts management across several locations. This senior leadership position focuses on maintaining operational excellence, regulatory compliance, and enhancing team performance. The ideal candidate will possess strong leadership skills and a data-driven mindset, with a commitment to customer satisfaction.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events and contests

Professional development opportunities

Qualifications

• Experience in a managerial role within automotive service operations.
• Strong analytical skills with a focus on data-driven decision-making.
• Ability to establish positive relationships with stakeholders.

Responsibilities

• Oversee service, parts, and body shop departments across locations.
• Ensure compliance with relevant regulations and procedures.
• Analyze performance metrics to enhance efficiency and profitability.

Skills

Leadership

Data Analysis

Customer Satisfaction

Forecasting

Regulatory Compliance

Job description

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Position : Fixed Operations Director

Classification : Full Time, Immediate Hire

AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

The Fixed Operations Director is a senior leadership role responsible for overseeing and managing the fixed operations of multiple locations within a specific geographic region. Fixed operations typically include the service, parts, and body shop departments within automotive dealerships.

What drives your day-to-day?

• From a regional perspective, working with the onsite Fixed Operations and Service Managers, oversee and direct all aspects of the Service, Parts, and Detail Departments
• Understand and comply with Federal, Provincial, local and OEM regulations that affect repair operations.
• Understand and ensure compliance with manufacturer warranty and policy procedures.
• Make customer satisfaction a Platform priority and monitor results & feedback.
• Analysis and forecasting
• Assist the Fixed Operations teams at each location to forecast goals and objectives.
• Prepare and administer an annual operating budgets.
• Establish and maintain good working relationships with Fixed Operations Managers, Service Managers to ensure smooth and cohesive operation at each dealership.
• Monitor and analyze the Central Market performance, identifying areas for improvement and implementing strategies to maximize efficiency and profitability
• Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.
• Analysis and forecasting
• Assist the Fixed Operations teams at each location to forecast goals and objectives.
• Prepare and administer an annual operating budgets.
• Establish and maintain good working relationships with Fixed Operations Managers, Service Managers to ensure smooth and cohesive operation at each dealership.
• Monitor and analyze the Central Market performance, identifying areas for improvement and implementing strategies to maximize efficiency and profitability
• Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.

What Are The Must-haves…

• Analysis and forecasting :
• Assist the Fixed Operations teams at each location to forecast goals and objectives.
• Prepare and administer an annual operating budgets.
• Establish and maintain good working relationships with Fixed Operations Managers, Service Managers to ensure smooth and cohesive operation at each dealership.
• Monitor and analyze the Central Market performance, identifying areas for improvement and implementing strategies to maximize efficiency and profitability
• Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca / careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental / physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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INFO

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Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Motor Vehicle Manufacturing

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