Fitting Specialist & Alterations Expert

Rise People; Toronto; Hybrid; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Tips and Gratuities

Training and support

Growth and career development

Job summary

Stitch It in Canada’s largest clothing alteration network invites you to join our team as a Fitting Specialist/Customer Service in Toronto, Canada. You will apply strong garment fit knowledge and a customer-first mindset to understand needs and ensure excellent alterations that boost confidence in our clients’ garments.

You will work directly with customers to assess fit, recommend alterations, and clearly communicate pricing and timelines while collaborating with skilled tailors to deliver

Qualifications

• Strong understanding of garment fit, clothing construction, and alterations.
• Excellent customer service and communication skills.
• Ability to take accurate measurements and explain alteration options.

Responsibilities

• Deliver exceptional customer service and create a welcoming experience for every customer.
• Conduct professional garment fittings and take measurements.
• Recommend alteration options with clear pricing and timelines.
• Record measurements and communicate instructions to tailoring team.
• Collaborate with tailors to meet customer expectations.
• Maintain focus on quality and timely service.

Skills

Garment fit expertise

Customer service

Measurement taking

Alteration knowledge

Job description

Stitch It in Canada’s largest clothing alteration network invites you to join our team as a Fitting Specialist/Customer Service in Toronto, Canada. You will apply strong garment fit knowledge and a customer-first mindset to understand needs and ensure excellent alterations that boost confidence in our clients’ garments.

You will work directly with customers to assess fit, recommend alterations, and clearly communicate pricing and timelines while collaborating with skilled tailors to deliver