Fitness Manager - Dickinson ND

Anytime Fitness; Owen Sound; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Member Support Manager to deliver exceptional experiences to customers in a dynamic fitness environment. This role emphasizes relationship building, financial management, and outstanding customer service. You will be part of a high-energy team dedicated to fostering growth and success while positively influencing the health of others. If you have a passion for fitness, strong communication skills, and a commitment to excellence, this position offers a fantastic opportunity to thrive in the ever-evolving fitness industry.

Benefits

Health Insurance

Dental and Vision Insurance

Life Insurance

Long- and Short-term Disability Insurance

Company Matched 401(k)

Roth IRA available

Qualifications

• Strong communication and problem-solving skills are essential.
• Must be personable and passionate about health and fitness.

Responsibilities

• Provide excellent customer service and maintain financial profiles for members.
• Promote membership sales and manage facility integrity.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Leadership Skills

Coachable

Education

High School Diploma or GED

Job description

Why Join Our Team?

Let’s grow together, and become better together! We strive to be the best professionals in the fitness industry. We are a high energy team that will do anything we can to provide an incredible experience for our staff and members. The fitness industry is always changing, so our team's mindset is quick to adapt, grow, and succeed with whatever challenges may come our way. If you are someone who wants to grow professionally, is passionate about positively influencing others' health, wants to build the Anytime Fitness brand, and wants to be a part of a team of fitness professionals, Anytime Fitness - MDS Fitness is the right place for you!

WE OFFER THE BEST BENEFITS IN THE INDUSTRY...
EMPLOYEE BENEFITS PACKAGE

1. Industry best Health Insurance
2. Dental and Vision Insurance
3. Life Insurance, Long- and Short-term Disability Insurance
4. Company Matched 401(k); Roth IRA available
   PLUS MORE!!!

Member Support Manager:

SUMMARY: The primary role of the MSM is to provide a world-class experience to all customers in the facility; this is done through an initial facility tour, sign-up process, and occasional coaching. The MSM needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth.

DUTIES AND RESPONSIBILITIES:

• Sales and Portfolio Management - Maintain accurate financial profiles for members and promote the club’s financial growth. This position is directly responsible for the membership sales, finding and contacting prospects, and financial growth of the membership sales at their location.
• Facility Management - Maintain the integrity of the facility and advise regarding equipment needs and purchases.
• Service Standards - Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.
• Travel to other clubs to help support.
• May assist with personal training group fitness classes.
• Sales, Service & Training.

QUALIFICATIONS/REQUIREMENTS:

• Needs to be able to work required hours as listed:
  • Monday- Thursday – 11a-7p
  • Friday – 8a-12p
• Strong communication skills.
• Must be coachable.
• Strong problem-solving skills.
• Passionate about health and fitness.
• Must be personable.
• High school diploma or general education degree (GED).