Fitness Consultant

City of Richmond Hill; Richmond Hill; On-site; CAD 22,000 - 33,000; Full time

Job summary

The City of Richmond Hill is seeking a dedicated Fitness Consultant to supervise patrons in the Fitness Centre, conduct facility tours, and deliver high-quality customer service. You will liaise with members and participants while enforcing studio rules and maintaining equipment safety.

Ideal candidates bring First Aid with CPR-C, a willingness to complete corporate trainings, and a fitness-related certification as an asset.

Qualifications

• Excellent customer service and communication skills.
• Demonstrated experience working with the public in a fitness/gym environment.
• Ability to demonstrate the City’s corporate values of service, collaboration, care and courage.

Responsibilities

• Provide friendly, courteous tours to potential clients.
• Respond to inquiries from and/or liaises with members, program participants and the general public.
• Enforce Fitness Studio rules and procedures in a professional manner.
• Inspect and clean fitness equipment to ensure safety and function.
• Keep the floor area clean of any dumbbells, weight plates, and/or other equipment that is out of place.
• Respond to First Aid emergencies in accordance to your First Aid Certification.
• Maintain excellent public relations at all times, with staff and the public.

Skills

Customer service

Public interaction

Policies & values

Decision making

Education

Emergency First Aid with CPR-C

Corporate trainings/certifications

Fitness certifications (asset)

Job description

Reporting to the Fitness Supervisors and Fitness Coordinator, the Fitness Consultant will be responsible for the provision of on-site supervision of patrons of the Fitness Centre area, including facility tours, gym supervision, and delivery of quality customer service and associated liaison duties

Key Duties and Responsibilities

• Provide friendly, courteous tours to potential clients.
• Respond to inquiries from and/or liaises with members, program participants and the general public.
• Enforce Fitness Studio rules and procedures in a professional manner.
• Inspect and clean fitness equipment to ensure safety and function.
• Keep the floor area clean of any dumbbells, weight plates, and or other equipment that is out of place.
• Respond to First Aid emergencies in accordance to your First Aid Certification.
• Maintain excellent public relations at all time, with staff and the public.

Education and Experience

• Emergency First Aid with CPR-C
• Complete all Corporate trainings/certifications as required.
• Any additional certifications from a fitness related discipline would be as asset.

Required Skills/Knowledge

• Excellent customer service and communication skills.
• Demonstrated experience working with the public in a fitness/gym environment.
• Ability to demonstrate the City’s corporate values of service, collaboration, care and courage.
• Requires satisfactory Police Vulnerable Sector Check
• Ability to provide First Aid at the Emergency First Aid Standard.
• Must be able to work a flexible schedule including evenings and weekends.
• Demonstrates good judgment and makes sound decisions
• Shows commitment to personal growth, development, and leadership opportunities
• Shares new ideas and challenges the status quo
• Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
• Takes initiative to participate in a culture of learning, mentoring, and sharing
• Contributes to building and being a part of a positive culture
• Demonstrate the City’s corporate values of care, collaboration, courage and service
• Builds people and culture
• Cultivates open communication
• Demonstrates personal leadership
• Navigates and leads through complexity and change

We thank all candidates for their interest, however, only those under consideration will be contacted.

TheCity of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.