Fit4Less Region Manager - Calgary Based

Fit4Less; Calgary; On-site; CAD 52,000 - 87,000; Full time

Benefits offered by this job

Ongoing training and development

Unlimited growth potential

FREE Fit4Less Black Card Membership

Group health care plans

Fun and energetic atmosphere

Job summary

Fit4Less is seeking a Regional Manager based in Alberta, preferably Calgary, to lead a team of club managers and drive financially healthy clubs. You will ensure clean, friendly, automated brand experiences, oversee daily operations, and support performance through coaching and processes.

You will recruit, develop and retain talent, manage budgets and EBITDA, and coordinate with IT and club services. Expect travel 4 times weekly and frequent club visits.

Qualifications

• Bachelor’s/masters not required, but degree or diploma is essential.
• 2+ years in a management role, preferably in fitness or retail, leading teams and operations.
• Proven ability to train, coach and motivate staff toward goals and service standards.
• Track record of achieving individual and team sales goals and revenue targets.
• Strong verbal and written communication with clients, members and staff.

Responsibilities

• Oversee multiple clubs, ensuring clean, safe operations and customer-focused service.
• Lead onboarding, coaching and performance management for direct reports.
• Coordinate with Club Services and IT for equipment and facility maintenance reporting.
• Drive recruitment and staffing to maintain appropriate resourcing and engagement.
• Engage in regular travel to clubs and support launches, openings and renovations.

Skills

Leadership

Team Leadership

Training

Motivation

Sales goals

Communication

Customer Service

Confidentiality

MS Office

Education

University Degree or College Diploma

Tools

MS Office

Job description

FIT4LESS REGION MANAGER

This position will be based in Alberta, preferably in the Calgary area. Clubs and regular travel outside of the based area is to be expected.

Who is a Region Manager? The Region Manager leads a team of managers and clubs to run financially healthy clubs focused on clean, friendly and automated experiences for both members and associates. The Region Manager is responsible to oversee club operations and ensures company expectations are met.

Working with Fit4Less Gives You:

• Ongoing training and development to ensure a long and successful career path.
• Unlimited growth potential.
• FREE Fit4Less Black Card Membership.
• Group health care plans.
• Fun and energetic atmosphere to come to every day!

Job Summary:

Manages processes that ensures clean and safe clubs, friendly associates, and an automated brand. Ensures constant and consistent management and completion of process expectations and opportunities to reflect the clean, friendly and automated brand. Ensures execution of daily, weekly and monthly cleanliness and service responsibilities and holds accountability to the brand’s expectations. Follows expectation guidelines for completing expected/pop-in club visits with each Manager and supplies required documentation from visits. Identifies and uses effective action plans to solve operational duties and processes that are not meeting or exceeding expectations. Leads and trains on customer service, handling member concerns and addressing escalated member complaints. Escalates appropriately as per processes to ensure concerns and circumstances are addressed appropriately and timely. Leads conference calls, one on one manager calls to support and communicate company policies, procedures and expectations. Reports and manages alongside with Club Services and Fit4Less IT regarding ongoing equipment and facility maintenance reporting to provide a clean and safe facility. Completes actions as assigned, and from supervisor and club visits. Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement. Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget. Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience. Manages and ensures the financial management of each club which includes achieving all revenue goals and controlling all expenses to achieve budgeted EBITDA. Ensures the success of opening and reopening of all new, conversion, acquisition, or renovating club, and launched project that operate under Fit4Less to ensure a club is operationally 100% ready to go when (re)open/launched.

Our Ideal Candidate:

• University Degree or College Diploma.
• 2 years success in a management role at Fit4Less or equivalent management role in the fitness industry.
• Proven success in leading, training and motivating teams.
• Success in exceeding individual and team sales goals.
• Advanced verbal and written communication.
• Advanced Customer Service.
• Basic proficiency in the use of computers/technology (e.g., Microsoft office/apps, internet).
• Ability to consistently keep information confidential.
• Provides challenging tasks and assignments.
• Can be counted on to exceed goals successfully.
• Doesn't hold back anything that needs to be said and lets people know where they stand with respect.
• Creates a climate in which people want to do their best.
• Is tolerant with people and processes.
• Accurately scopes out length and difficulty of tasks and projects and sets objectives and goals.

Working Conditions:

Is tolerant with people and processes.

• Travel time to clubs 4 times weekly.
• Extended travel time to clubs, may include overnights, twice a month - monthly.
• Club visits 4-7 clubs weekly.
• Exposure to people who are impatient, angry, harassing or unpredictable, daily.
• Exposure to conditions/cleaning that require the use of protective equipment 3-4 times weekly.

Compensation:

It is expected that the selected candidate will start at a base salary of $65,000.

This position is eligible for bonuses in addition to the base salary.

The annual range of expected compensation for the position is $65,000 - $87,000 determined by performance, time in the position and variable compensation earned.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

A career that will inspire you to bring out your best. Develop an impactful and rewarding career at GoodLife by bringing your passion for fitness coupled with your desire to make a difference in people’s lives! A career where you also have growth potential, competitive pay and a flexible work schedule. We are pleased to invite you to join us as we proudly continue toward our purpose to give everyone in Canada the opportunity to live a fit and healthy good life. With over 100 locations, Fit4Less is continuing to grow across Canada and we’re looking for talented and passionate individuals to take us to the next level. Join a team that’s dedicated to providing affordable fitness to all those living in Canada. Work with a team of movers and shakers that promote a healthy and well-balanced lifestyle. Motivate others and surround yourself with people who will push you to be your best every day.

GYMVMT and HER GYMVMT clubs are always hiring for various positions that may be your next calling.

Our Vision All kids and youth with autism and intellectual disabilities experience the joys and benefits of being active. The Part We Play GoodLife Kids Foundation enables and supports kids and youth with autism and intellectual disabilities through physical activity and fitness.

canfitpro is the largest provider of education in the Canadian fitness industry. Founded in 1993, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services. canfitpro’s over 24,000 members include some of the world’s best fitness professionals, health club operators, industry suppliers, and fitness consumers.