Fit4Less Host - Calgary Macleod Plaza

Fit4Less; Calgary; On-site; CAD 12,000 - 15,000; Full time

Benefits offered by this job

Free Fitness membership

Job summary

Fit4Less is seeking a Host to provide friendly customer interactions, assist members with memberships and amenities, and perform daily cleaning and maintenance to club standards. You will engage with members on the workout floor, promote Fit4Less offerings, and support a clean, welcoming environment for all guests.

The role emphasizes delivering excellent service, following brand processes, and coordinating with the manager on progress and member satisfaction.

Qualifications

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS First Aid, CPR-A & AED Certification.

Responsibilities

• Performs cleanliness tasks to ensure safety and standards on the club floor.
• Provides friendly customer service while completing tasks and assisting members.
• Sells and explains memberships, providing support for membership management and access to automated options.

Skills

Verbal communication

Written communication

Teamwork

First Aid CPR-A & AED

Education

High School diploma

Job description

FIT4LESS HOST

Who is a Host? The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.

Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor. Contributes to the everybody cleans mindset. Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions. Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.

Welcomes everybody warmly in the club with hi, bye and thank you. Helps and educates members and guests with memberships, amenities, automation and processes. Promotes black card amenities and memberships. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations. Completes tasks and responsibilities by the set timelines. Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations. Informs and works with the manager for progress relating to customer service and escalation support. Addresses, informs and reports incidents of concern using the standard process expectations. Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS First Aid, CPR-A & AED Certification.
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Working with Fit4Less Gives You

• Opportunities for advancement.
• Free Fitness membership.
• Fun and energetic atmosphere to come to every day!

Compensation

The selected candidate will be paid minimum wage. The expected annual total compensation is $13,700 determined by the expected total number of scheduled hours per year. This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

A career that will inspire you to bring out your best

Develop an impactful and rewarding career at GoodLife by bringing your passion for fitness coupled with your desire to make a difference in people’s lives! A career where you also have growth potential, competitive pay and a flexible work schedule. We are pleased to invite you to join us as we proudly continue toward our purpose to give everyone in Canada the opportunity to live a fit and healthy good life. With over 100 locations, Fit4Less is continuing to grow across Canada and we’re looking for talented and passionate individuals to take us to the next level. Join a team that’s dedicated to providing affordable fitness to all those living in Canada. Work with a team of movers and shakers that promote a healthy and well-balanced lifestyle. Motivate others and surround yourself with people who will push you to be your best every day. GYMVMT and HER GYMVMT clubs are always hiring for various positions that may be your next calling.

Our Vision

All kids and youth with autism and intellectual disabilities experience the joys and benefits of being active. The Part We Play GoodLife Kids Foundation enables and supports kids and youth with autism and intellectual disabilities through physical activity and fitness.

canfitpro

canfitpro is the largest provider of education in the Canadian fitness industry. Founded in 1993, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services. canfitpro’s over 24,000 members include some of the world’s best fitness professionals, health club operators, industry suppliers, and fitness consumers.