Fit4Less Host - Winnipeg St. Mary’s Road

GoodLife Fitness; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness provider in Winnipeg is seeking a Fit4Less Host to ensure cleanliness and provide friendly customer service. The ideal candidate will assist members with their needs, promote memberships, and maintain safety standards while fostering a courteous atmosphere. A high school diploma and relevant certifications are preferred. This role offers an energetic environment and opportunities for growth.

Benefits

Free fitness membership

Opportunities for advancement

Energetic work atmosphere

Qualifications

• At least 1 year of teamwork and/or volunteer experience.
• WHMIS certification.
• First Aid, CPR-A, and AED certification.

Responsibilities

• Maintain cleanliness and safety in the club.
• Provide customer service and assistance with memberships.
• Promote Black Card amenities and memberships.

Skills

Communication skills

Teamwork

Customer service

Education

High School diploma or equivalent

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations, delivering Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club, delivering consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies according to cleanliness standards and expectations outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the 'everybody cleans' mindset.
• Completes and reviews daily, weekly, and monthly cleanliness tasks, communications, and training to meet standard expectations.
• Informs and reports deficiencies using standard guidelines to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service following Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

• Welcomes everyone warmly in the club with greetings, farewell, and thanks.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes Black Card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and expectations.
• Completes tasks and responsibilities within set timelines.
• Completes and reviews daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and collaborates with the manager regarding progress related to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using standard processes.

Sells and suggests memberships and assists with membership management to support Fit4Less's purpose.

Assists and provides appropriate access within the club, educating members on automated and virtual options and processes to facilitate an automated experience.

Our Ideal Fit4Less Candidate:

• High School diploma or working toward completion.
• At least 1 year of teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS certification.
• First Aid, CPR-A, and AED certification.
• Dedicated and puts effort into activities.
• Remains calm under pressure and handles stress well.
• Committed to meeting internal and external customer expectations.
• Values and manages time effectively and efficiently.

Working with Fit4Less Offers You:

• Opportunities for advancement.
• Free fitness membership.
• A fun and energetic atmosphere every day!

Compensation: $15.80 per hour

This job posting is for an existing vacancy.