Fit4Less Host - Whitby Mall

GoodLife Fitness; Whitby; On-site; CAD 8,700 - 11,000; Part time

Benefits offered by this job

Free fitness membership

Opportunities for advancement

Job summary

GoodLife Fitness in Whitby is hiring a Host to deliver friendly customer service, assist members with memberships and club processes, and maintain a clean, safe environment on the workout floor.

The role emphasizes teamwork, strong communication, and dedication to our brand standards, with minimal wage compensation and opportunities to grow within the club.

Qualifications

• High School diploma or equivalent required or in progress.
• Strong verbal and written communication skills.
• Experience in team-based work or volunteer settings appreciated.

Responsibilities

• Perform cleaning and maintenance tasks to club standards and safety guidelines.
• Provide friendly customer service to members and prospective members on the floor.
• Assist with memberships, amenities, and club processes; promote special memberships.
• Report incidents or deficiencies using standard procedures and escalate as needed.

Skills

Verbal communication

Written communication

Teamwork

Customer service mindset

Education

High School diploma or equivalent

Tools

WHMIS

First Aid

CPR-A & AED

Job description

# **FIT4LE****SS****HOST****Who is a Host?**The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.**Job Summary:**Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:* Cleans and tidies to the cleanliness standards and expectations as outlined* in cleaning and inspection guidelines.* Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.* Contributes to the everybody cleans mindset.* Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.* Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:* Welcomes everybody warmly in the club with hi, bye and thank you.* Helps and educates members and guests with memberships, amenities, automation and processes.* Promotes black card amenities and memberships.* Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.* Completes tasks and responsibilities by the set timelines.* Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.* Informs and works with the manager for progress relating to customer service and escalation support.* Addresses, informs and reports incidents of concern using the standard process expectations.Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.**Our Ideal Fit4Less Candidate:*** High School diploma, or working toward completion.* 1 year teamwork and/or volunteer experience* Verbal communication skills* Written communication skills* WHMIS* First Aid, CPR-A & AED Certification* Puts a lot of effort into their activities.* Remains calm under pressure and can handle stress.* Is dedicated to meeting the expectations and requirements of both internal and external customers.* Values time and uses their time effectively and efficiently.**Working with Fit4Less Gives You:*** Opportunities for advancement* Free Fitness membership* Fun and energetic atmosphere to come to every day!**Compensation:**The selected candidate will be paid minimum wage. The expected annual total compensation is $9,700 determined by the expected total number of scheduled hours per year.