Fit4Less Host - Whitby Brock Street N

GoodLife Fitness; Whitby; On-site; CAD 29,000 - 39,000; Full time

Benefits offered by this job

Free Fitness membership

Job summary

GoodLife Fitness in Canada seeks a Host to deliver friendly customer and membership services, maintain club cleanliness, and assist with daily operations to uphold the brand.

The role involves greeting members, guiding them through memberships and automated options, handling inquiries, reporting issues, and contributing to a welcoming, energetic workplace.

Qualifications

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS, First Aid, CPR-A & AED Certification.

Responsibilities

• Provides friendly customer interaction on the floor while completing cleanliness tasks.
• Promotes memberships and assists with membership management.
• Promotes black card amenities and memberships to members.
• Educates members on automated and virtual options and processes.
• Addresses incidents using standard guideline expectations and reports as needed.
• Ensures safety and cleanliness standards are maintained throughout the club.

Skills

Verbal communication

Written communication

WHMIS

First Aid

CPR-A & AED Certification

Education

High School diploma

Job description

# **FIT4LE****SS****HOST****Who is a Host?**The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.**Job Summary:**Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:* Cleans and tidies to the cleanliness standards and expectations as outlined* in cleaning and inspection guidelines.* Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.* Contributes to the everybody cleans mindset.* Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.* Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:* Welcomes everybody warmly in the club with hi, bye and thank you.* Helps and educates members and guests with memberships, amenities, automation and processes.* Promotes black card amenities and memberships.* Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.* Completes tasks and responsibilities by the set timelines.* Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.* Informs and works with the manager for progress relating to customer service and escalation support.* Addresses, informs and reports incidents of concern using the standard process expectations.Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.**Our Ideal Fit4Less Candidate:*** High School diploma, or working toward completion.* 1 year teamwork and/or volunteer experience* Verbal communication skills* Written communication skills* WHMIS* First Aid, CPR-A & AED Certification* Puts a lot of effort into their activities.* Remains calm under pressure and can handle stress.* Is dedicated to meeting the expectations and requirements of both internal and external customers.* Values time and uses their time effectively and efficiently.**Working with Fit4Less Gives You:*** Opportunities for advancement* Free Fitness membership* Fun and energetic atmosphere to come to every day!**Compensation:**The selected candidate will be paid minimum wage. The expected annual total compensation is $33,900 determined by the expected total number of scheduled hours per year.