Fit4Less Host - Stratford

Fit4Less Canada; Stratford; On-site; CAD 30,000 - 60,000; Part time

Job summary

Fit4Less is seeking a Host who will ensure cleanliness and provide exceptional customer service in a friendly atmosphere. Responsibilities include maintaining club standards, assisting members with memberships, and promoting amenities. The ideal candidate values teamwork and possesses strong communication skills.

Benefits

Free Fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Qualifications

• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.

Responsibilities

• Cleans and tidies to cleanliness standards.
• Provides friendly customer interaction.
• Sells and suggests memberships.

Skills

Communication

Teamwork

Stress Management

Education

High School diploma

Tools

WHMIS

First Aid

CPR-A

AED Certification

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members:

1. Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
2. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
3. Contributes to the everybody cleans mindset.
4. Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
5. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

1. Welcomes everybody warmly in the club with greetings such as hi, bye, and thank you.
2. Helps and educates members and guests with memberships, amenities, automation, and processes.
3. Promotes black card amenities and memberships.
4. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
5. Completes tasks and responsibilities by set timelines.
6. Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
7. Informs and works with the manager regarding progress related to customer service and escalation support.
8. Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

1. High School diploma, or working toward completion.
2. 1 year teamwork and/or volunteer experience.
3. Verbal and written communication skills.
4. WHMIS, First Aid, CPR-A & AED Certification.
5. Puts effort into activities.
6. Remains calm under pressure and can handle stress.
7. Dedicated to meeting the expectations and requirements of both internal and external customers.
8. Values time and uses it effectively and efficiently.

Working with Fit4Less Gives You:

1. Opportunities for advancement.
2. Free Fitness membership.
3. Fun and energetic atmosphere every day!

Compensation: $17.20 per hour.

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities. If you require accommodations during the recruitment or interview process, please let us know, and we will work to meet your needs.

Help Protect Yourself Against Recruitment Fraud

Beware of fake job postings and scams. Fit4Less positions are posted on jobs.goodlifefitness.com and applications should be submitted via the secure portal. Never share banking or SIN information via email, phone, or text. Verify email addresses are @fit4less.ca. If you are an existing associate, apply through Workday’s Jobs Hub, and all official communications will occur through verified channels.