Fit4Less Host - St. Catharines Glendale Ave

Fit4Less Canada; St. Catharines; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fitness organization in the Niagara Region is seeking a FIT4LESS HOST to provide excellent customer service while maintaining cleanliness. The ideal candidate should possess strong verbal and written communication skills and be dedicated to teamwork. This position offers a competitive salary of $17.20 per hour and opportunities for advancement in a dynamic work environment.

Benefits

Free Fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Qualifications

• 1 year teamwork and/or volunteer experience.
• WHMIS, First Aid, CPR-A & AED Certification.
• Effortful, calm under pressure, dedicated to meeting expectations.

Responsibilities

• Perform cleanliness tasks to meet safety standards.
• Provide friendly customer service as cleanliness tasks are completed.
• Educate members and guests about memberships and amenities.

Skills

Verbal communication skills

Written communication skills

Teamwork

Customer service

Education

High School diploma or equivalent

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club, delivering consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

• Welcomes everyone warmly in the club with greetings such as hi, bye, and thank you.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and expectations.
• Completes tasks and responsibilities by set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and works with the manager regarding progress related to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using standard processes.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club, educating on automated and virtual options and processes to enable members to utilize the club and their memberships in an automated way.

Our Ideal Fit4Less Candidate:

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS, First Aid, CPR-A & AED Certification.
• Effortful, calm under pressure, dedicated to meeting expectations.
• Values time and uses it effectively and efficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement.
• Free Fitness membership.
• Fun and energetic atmosphere every day!

Compensation:

$17.20 - $17.20

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we foster an inclusive, accessible environment where all employees and members feel valued and supported. We are committed to diversity and to meeting the accessibility needs of persons with disabilities. If you require accommodations for the recruitment or interview process, please let us know, and we will work with you to meet your needs.

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