Fit4Less Host - Scarborough Morningside Mall

GoodLife Fitness; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fitness company in Toronto is seeking a Host to deliver friendly customer services and maintain cleanliness standards. The ideal candidate should have a high school diploma and experience in teamwork or volunteering. Responsibilities include cleaning, customer interaction, and selling memberships. This role offers a fun and energetic work atmosphere and includes a free fitness membership.

Benefits

Opportunities for advancement

Free fitness membership

Fun and energetic atmosphere

Qualifications

• High school diploma or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Remains calm under pressure and can handle stress.

Responsibilities

• Cleans and tidies to the cleanliness standards.
• Provides friendly customer service following Fit4Less guidelines.
• Welcomes everybody warmly and helps with membership inquiries.

Skills

Verbal communication skills

Written communication skills

Teamwork

Stress management

Education

High School diploma or equivalent

Tools

First Aid, CPR-A & AED Certification

WHMIS

Job description

Overview

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary :

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.

Responsibilities

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
• Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.
• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities, automation and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.
• Informs and works with the manager for progress relating to customer service and escalation support.
• Addresses, informs and reports incidents of concern using the standard process expectations.
• Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
• Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Ideal Candidate

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience
• Verbal communication skills
• Written communication skills
• WHMIS
• First Aid, CPR-A & AED Certification
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Working with Fit4Less Gives You

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation: $17.20 - $17.20

This job posting is for an existing vacancy.