Fit4Less Host - Scarborough Morningside Mall

Fit4Less; Canada; Remote; CAD 13,000 - 16,000; Full time

Benefits offered by this job

Free Fitness membership

Opportunities for advancement

Job summary

Fit4Less is seeking a Host to provide friendly customer service at the club, assist with memberships, and maintain cleanliness and safety standards on the workout floor. You will engage with members and guests, promote Fit4Less amenities, and support automated/virtual processes for memberships.

The role emphasizes teamwork, calm Customer service, and adherence to branding. The compensation reflects minimum wage with a total annual estimate around $14,200 based on scheduled hours.

Qualifications

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS.
• First Aid, CPR-A & AED Certification.
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.

Responsibilities

• Cleans and tidies to the cleanliness standards and expectations.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Completes daily, weekly and monthly cleanliness tasks and training to standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions.
• Sells and suggests memberships and provides assistance for membership management.
• Assists and educates members on memberships and processes, including automated/virtual options.

Skills

Verbal communication

Written communication

Customer service

Teamwork/Volunteer experience

Education

High School diploma or working toward completion

WHMIS certification

First Aid, CPR-A & AED Certification

Job description

# **FIT4LE****SS****HOST****Who is a Host?**The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.**Job Summary:**Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:* Cleans and tidies to the cleanliness standards and expectations as outlined* in cleaning and inspection guidelines.* Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.* Contributes to the everybody cleans mindset.* Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.* Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:* Welcomes everybody warmly in the club with hi, bye and thank you.* Helps and educates members and guests with memberships, amenities, automation and processes.* Promotes black card amenities and memberships.* Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.* Completes tasks and responsibilities by the set timelines.* Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations.* Informs and works with the manager for progress relating to customer service and escalation support.* Addresses, informs and reports incidents of concern using the standard process expectations.Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose. Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.**Our Ideal Fit4Less Candidate:*** High School diploma, or working toward completion.* 1 year teamwork and/or volunteer experience* Verbal communication skills* Written communication skills* WHMIS* First Aid, CPR-A & AED Certification* Puts a lot of effort into their activities.* Remains calm under pressure and can handle stress.* Is dedicated to meeting the expectations and requirements of both internal and external customers.* Values time and uses their time effectively and efficiently.**Working with Fit4Less Gives You:*** Opportunities for advancement* Free Fitness membership* Fun and energetic atmosphere to come to every day!**Compensation:**The selected candidate will be paid minimum wage. The expected annual total compensation is $14,200 determined by the expected total number of scheduled hours per year.