Fit4Less Host - Ottawa Merivale

Fit4Less Canada; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A fitness service provider in Ottawa is seeking a Host to provide customer service and maintain cleanliness standards. Responsibilities include welcoming members, cleaning the gym, and assisting with membership inquiries. Ideal candidates are dedicated team players with good communication skills and relevant certifications. Competitive pay is offered at $17.20 per hour.

Benefits

Free fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Qualifications

• 1 year teamwork and/or volunteer experience.
• WHMIS, First Aid, CPR-A & AED Certification.
• Dedicated and calm under pressure.

Responsibilities

• Cleans and tidies to cleanliness standards.
• Welcomes everyone warmly in the club.
• Assists with memberships and amenities.

Skills

Verbal and written communication skills

Teamwork

Customer service

Education

High School diploma or working toward completion

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club, delivering consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the "everybody cleans" mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

• Welcomes everyone warmly in the club with greetings.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and expectations.
• Completes tasks and responsibilities by set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Works with the manager on progress related to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and processes to enable members to utilize the club and their memberships effectively.

Our Ideal Fit4Less Candidate:

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS, First Aid, CPR-A & AED Certification.
• Effortful, calm under pressure, dedicated to meeting expectations.
• Values time and uses it effectively and efficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement.
• Free fitness membership.
• Fun and energetic atmosphere every day!

Compensation:

$17.20 per hour

This job posting is for an existing vacancy.

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