Fit4Less Host - Newmarket Town Centre

Fit4Less Canada; Newmarket; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in fitness is seeking a dedicated Host to join their team in Newmarket. This part-time role involves maintaining cleanliness, providing exceptional customer service, and assisting members with their fitness journeys. The ideal candidate will have strong communication skills and a passion for helping others. Enjoy a fun and energetic atmosphere while contributing to a welcoming environment. With opportunities for advancement and a free fitness membership, this position is perfect for those looking to make a difference in their community.

Benefits

Free Fitness membership

Opportunities for advancement

Fun and energetic atmosphere

Qualifications

• 1 year teamwork and/or volunteer experience required.
• WHMIS, First Aid, CPR-A & AED Certification preferred.

Responsibilities

• Maintain cleanliness and safety standards in the club.
• Provide friendly customer service and assist with memberships.
• Promote amenities and ensure a positive atmosphere.

Skills

Verbal communication

Written communication

Teamwork

Customer service

Stress management

Education

High School diploma

Job description

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Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’s friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Customer Service Responsibilities:

• Welcomes everybody warmly in the club with hi, bye, and thank you.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’s brand and required expectations.
• Completes tasks and responsibilities by set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and works with the manager for progress related to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using the standard process expectations.

Membership Sales and Assistance:

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate:

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience
• Verbal and written communication skills
• WHMIS, First Aid, CPR-A & AED Certification
• Puts effort into activities.
• Remains calm under pressure and handles stress well.
• Dedicated to meeting internal and external customer expectations.
• Values time and uses it effectively and efficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere every day!

Compensation:

$17.20 per hour

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we are committed to fostering an inclusive, accessible environment where all employees and members feel valued, respected, and supported. We aim to build a workforce reflecting the diversity of our communities. If you require accommodations during the recruitment or interview process, please let us know, and we will work with you to meet your needs.

Protect Yourself Against Recruitment Fraud

Be aware of fake job postings and scams. Apply only through our official site, jobs.goodlifefitness.com, and verify communications from @fit4less.ca email addresses. Never share banking info or SIN via email, phone, or text.

Additional Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Wellness and Fitness Services

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