Fit4Less Host - Hamilton Barton Street

GoodLife Fitness; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A prominent fitness organization in Hamilton is seeking a Host to provide customer service and maintain cleanliness. The ideal candidate will have strong communication skills and a high school diploma. Responsibilities include cleaning, customer interaction, and promoting memberships. Join our energetic team and enjoy a free fitness membership.

Benefits

Opportunities for advancement

Free Fitness membership

Fun and energetic atmosphere

Qualifications

• 1 year of teamwork and/or volunteer experience.
• WHMIS certification.
• First Aid, CPR-A, and AED Certification.

Responsibilities

• Complete cleanliness tasks and duties to ensure safety.
• Provide friendly customer interaction on the workout floor.
• Suggest memberships and assist with membership management.

Skills

Verbal communication skills

Written communication skills

Teamwork

Education

High School diploma or equivalent

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary :

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club and to deliver consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the "everybody cleans" mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

• Welcomes everybody warmly in the club with greetings like hi, bye, and thank you.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes Black Card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
• Completes tasks and responsibilities by set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and works with the manager regarding progress related to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less's purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and processes, enabling members to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate :

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal communication skills.
• Written communication skills.
• WHMIS certification.
• First Aid, CPR-A, and AED Certification.
• Puts significant effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses it effectively and efficiently.

Working with Fit4Less Gives You :

• Opportunities for advancement.
• Free Fitness membership.
• Fun and energetic atmosphere to come to every day!

Compensation : $17.20

This job posting is for an existing vacancy.