Fit4Less Host - Halifax Clayton Park

Fit4Less Canada; Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a vibrant and energetic fitness environment as a Host, where you will play a crucial role in maintaining cleanliness and providing exceptional customer service. In this position, you will engage warmly with members and guests, ensuring they feel welcomed and informed about our services. Your contributions will not only enhance the club's atmosphere but also support our mission of creating a friendly and clean space for everyone. This is a fantastic opportunity for those who value teamwork and are looking to grow within a company that promotes inclusivity and personal development.

Benefits

Free Fitness Membership

Opportunities for Advancement

Fun Work Environment

Qualifications

• 1 year of teamwork or volunteer experience required.
• Verbal and written communication skills are essential.
• WHMIS and First Aid certifications are preferred.

Responsibilities

• Maintain cleanliness standards and complete tasks on time.
• Provide friendly customer service and educate members.
• Report deficiencies and incidents using standard processes.

Skills

Verbal Communication

Written Communication

Teamwork

Customer Service

Time Management

Stress Management

Education

High School Diploma

Tools

WHMIS Certification

First Aid Certification

Job description

FIT4LESS HOST

Who is a Host?

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations, delivering Fit4Less’ friendly, clean, and automated brand.

Job Summary:

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club, delivering consistent cleanliness for members, associates, and prospective members:

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members:

• Welcomes everybody warmly in the club with greetings and gratitude.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and expectations.
• Completes tasks and responsibilities by set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and works with the manager regarding customer service progress and escalation support.
• Addresses, informs, and reports incidents of concern using standard processes.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less’s purpose.

Assists and provides appropriate access within the club to educate on automated and virtual options and processes for members to utilize club services efficiently.

Our Ideal Fit4Less Candidate:

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience.
• Verbal and written communication skills.
• WHMIS certification.
• First Aid, CPR-A & AED Certification.
• Dedicated and puts effort into activities.
• Remains calm under pressure and handles stress effectively.
• Committed to meeting internal and external customer expectations.
• Values and uses time efficiently.

Working with Fit4Less Gives You:

• Opportunities for advancement.
• Free fitness membership.
• Fun and energetic environment every day!

Compensation:

$15.70 per hour.

This job posting is for an existing vacancy.

Diversity and Inclusion

At Fit4Less, we foster an inclusive, accessible environment where all employees and members feel valued, respected, and supported. We are committed to reflecting the diversity of our communities and providing accommodations for persons with disabilities during recruitment and employment processes. Please inform us of any needs for accommodations.

Help Protect Yourself Against Recruitment Fraud

Beware of fake job postings and scams. Confirm that job applications are made through our official site jobs.goodlifefitness.com. Never share banking information or SIN via email, phone, or text. Verify email addresses are @fit4less.ca. Current employees should apply via Workday's Jobs Hub, and all official communications will be through verified channels.