Fit4Less Host - City Centre Atlantic

GoodLife Fitness; Halifax; On-site; CAD 30,000 - 40,000; Full time

Job summary

GoodLife Fitness is seeking a Host for its Fit4Less brand in Halifax, focused on providing friendly customer service and maintaining cleanliness standards. The ideal candidate will possess a high school diploma, relevant certifications, and a dedication to creating a welcoming atmosphere, contributing to the overall fitness experience.

Benefits

Opportunities for advancement

Free fitness membership

Fun and energetic atmosphere

Qualifications

• High School diploma or working toward completion.
• 1 year teamwork and/or volunteer experience required.
• WHMIS and First Aid certifications are essential.

Responsibilities

• Cleans and tidies according to established guidelines.
• Provides friendly customer interaction on the workout floor.
• Helps members with their memberships and club access.

Skills

Teamwork

Customer Service

Stress Management

Education

High School diploma

Tools

WHMIS certification

First Aid, CPR-A & AED Certification

Job description

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Job Summary :

Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates, and prospective members.

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly, and monthly cleanliness tasks, communications, and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals, and resolutions.

Provides friendly customer service that follows Fit4Less guidelines, processes, and procedures to deliver consistent service to members and prospective members.

• Welcomes everybody warmly in the club with hi, bye, and thank you.
• Helps and educates members and guests with memberships, amenities, automation, and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Completes and reads daily, weekly, and monthly tasks, communications, and training to standard expectations.
• Informs and works with the manager for progress relating to customer service and escalation support.
• Addresses, informs, and reports incidents of concern using the standard process expectations.

Sells and suggests memberships and provides assistance for membership management to support Fit4Less's purpose.

Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Our Ideal Fit4Less Candidate :

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience.
• WHMIS certification.
• First Aid, CPR-A & AED Certification.
• Puts a lot of effort into their activities.
• Remains calm under pressure and can handle stress.
• Is dedicated to meeting the expectations and requirements of both internal and external customers.
• Values time and uses their time effectively and efficiently.

Working with Fit4Less Gives You :

• Opportunities for advancement.
• Free Fitness membership.
• Fun and energetic atmosphere to come to every day!