FIS AutoSuite – Automotive Finance Product Support Expert

System Canada; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Une entreprise de services financiers recherche un expert en support produit pour son logiciel AutoSuite. Dans ce rôle, vous serez responsable de la fourniture de support technique pour divers composants orientés client, l'investigation des problèmes, et la recherche de nouvelles fonctionnalités. Ce poste offre une opportunité d'évolution dans un environnement dynamique où l'apprentissage continu est encouragé.

Qualifications

• Expertise en composants AutoSuite pour le service client et la collecte.
• Résolution des problèmes rencontrés quotidiennement.
• Recherche et tests des nouvelles fonctionnalités.

Responsibilities

• Fournir de l'expertise AutoSuite pour les composants de service client.
• Assistance avec les exceptions AutoSuite rencontrées.
• Recherche et test des nouvelles fonctionnalités lors des mises à jour.

Skills

AutoSuite expertise

Troubleshooting

Research and testing

Job description

FIS AutoSuite – Automotive Finance Product Support Expert

• Full-time

System Canada resources have a broad range of skills in different technologies.The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Visit us at : http : / / www.SystemCanada.com

System Canada is an equal opportunity employer.

• Provides AutoSuite expertise for customer service / collection components (queues, workflows, drop down field definitions, notes, follow-up rules and more)
• Provides AutoSuite expertise for the core receivables components (product definitions, tax rate changes, rate index changes, securitization maintenance, system options and more)
• Provides assistance with AutoSuite exceptions encountered through batch.
• investigate and resolves any issues that may have been encountered on a daily basis.
• Research and testing of new features / functionality arriving with each new release as they pertain to the existing portfolio.

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