First Nations Community Claims Administrators

Spirit Employment and Training Edmonton; Quebec; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading organization is seeking Claims Administrators to support Indigenous communities across Canada. This remote, full-time position involves assisting claimants with the claim process, educating about benchmarks, and fostering strong relationships. Successful candidates will have a Social Work Diploma and experience in supporting individuals facing trauma.

Benefits

Tax exemption for work on First Nations land

Qualifications

• Minimum of three years relevant experience.
• Ability to establish trust with individuals dealing with trauma.
• Willingness to travel across Canada.

Responsibilities

• Provide support to individuals throughout the claim form process.
• Develop relationships with claimants and assist in completing claim forms.
• Educate individuals on the claims process.

Skills

Diplomacy

Communication

Interpersonal skills

Proficient in technology

Education

Social Work Diploma

Job description

First Nations Community Claims Administrators - Indigenous - Remote - Full Time

The Claims Administrators will work closely with Indigenous communities across Canada, particularly with First Nations Child and Family Services and Jordan’s Principle class action.

General Responsibilities:

• Provide support to individuals with diplomacy throughout the claim form process.
• Develop and foster relationships with claimants.
• Assist claimants in completing claim forms and connecting them with support resources.
• Help claimants check claim status and navigate the appeals process.
• Educate individuals on the claims process and settlement benchmarks.
• Participate in training sessions to ensure effective claims support.
• Ability to pivot and adapt to changes as required.

Qualifications:

• Minimum of three years relevant experience.
• Social Work Diploma.
• Ability to establish trust and communicate effectively with individuals dealing with (intergenerational) trauma.
• Proficient in technology and online platforms.
• Strong interpersonal and communication skills.
• Willingness to travel across Canada.
• Provide virtual support to claimants by phone, internet, or in person.

Additional Benefits:

• Familiarity with Indigenous regional governance structures.
• Understanding of Indigenous culture, history, and trauma impacts.
• Knowledge of colonial policies and their effects on Indigenous communities.
• Fluency in an Indigenous language is an added value.

If you are working on First Nations land, you will be tax-exempt.