Fire Protection Technician

The Radius Group; Richmond; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Extended health and dental benefits

Monthly profit-sharing bonus program

Charitable donation matching

Learning and development opportunities

Job summary

The Radius Group is looking for an Experienced Fire Protection Service Technician in Richmond, Canada. In this impactful role, you will ensure fire safety systems function effectively, perform essential services, and maintain a high standard of customer service.

Candidates must possess ASTTBC certification and a valid BC Driver’s License. The company offers job stability, health benefits, and a fun team environment.

Qualifications

• Previous experience in the fire protection industry is highly valued.
• Possess a valid BC Driver’s License with an excellent driving record.
• Demonstrated aptitude in electrical and/or mechanical systems.

Responsibilities

• Perform maintenance and inspection of fire extinguishers, fire alarms, emergency lights, and sprinkler systems.
• Fulfill on‑call duties to support customer needs.
• Communicate proactively with the Service Coordination team.

Skills

Customer service

Communication skills

Problem-solving

Adaptability

Education

ASTTBC certification

Job description

About the Role

As an Experienced Fire Protection Service Technician, you play a vital role in safeguarding lives and property by ensuring fire safety systems function effectively. By delivering reliable service and expert solutions, our Fire Protection Technicians contribute to creating safer environments for our communities, making this a highly impactful and rewarding career.

Responsibilities

• Perform essential fire protection services, including maintenance and inspection of fire extinguishers, fire alarms, emergency lights, and sprinkler systems.
• Fulfill on‑call duties as needed to support customer needs and service requirements.
• Arrive promptly at all scheduled meetings and appointments, in full uniform and equipped to complete assigned tasks.
• Efficiently complete daily schedules while maintaining a timely and organized workflow.
• Perform services in compliance with ASTTBC regulations, the BC Fire Code, and Municipal guidelines.
• Communicate proactively with the Service Coordination team regarding any issues, delays, scheduling conflicts, or unoccupied time.
• Accurately complete and submit all required paperwork or electronic documentation daily.

Qualifications

• Safely operate a company‑issued vehicle within the Lower Mainland, following company policies.
• Take responsibility for the maintenance and care of the vehicle as outlined in the company’s vehicle policy.
• Obtain and maintain ASTTBC certification in all four basic disciplines and any additional required certifications.
• Industry expertise: Previous experience in the fire protection industry is highly valued.
• Certifications: ASTTBC certification in extinguishers, emergency lights, fire alarms, and sprinklers is required.
• Technical skills: Demonstrated aptitude in electrical and/or mechanical systems with proven problem‑solving abilities.
• Driving requirements: Possess a valid BC Driver’s License with an excellent driving record and ability to provide a clean driver’s abstract. Willingness to successfully complete a basic driving test.
• Customer service: Strong ability to build and maintain positive client relationships, delivering professional and courteous service.
• Communication: Exceptional verbal and written communication skills to effectively collaborate with team members and clients.
• Adaptability: Thrives in fast‑paced, dynamic environments, demonstrating flexibility and resilience under pressure.
• Please note: this is not an exhaustive list and other responsibilities may be required.

Benefits

• Job stability – the company is an essential service and has continued to serve our communities during the pandemic.
• Extended health and dental benefits.
• Monthly profit‑sharing bonus program.
• Charitable donation matching.
• In‑house mechanic – your car can be serviced while you work (preferred rates offered).
• Fun‑loving team environment with various company events (virtual gaming, spirit weeks, community involvement/volunteer activities, etc.).
• Opportunity to make an impact – we welcome your ideas and love to see team members’ initiatives come to fruition.
• Learning and development opportunities to grow within the business.
• Opportunities to provide suggestions that improve processes.
• Central location located next to the river, with a walking path during lunch breaks; minutes drive from Queensborough Shopping Centre.
• Strong brand reputation – people are proud to work for a place that is a staple in our communities.