Fine Dining Server: Upsell & Guest Excellence

Vintage Hotels; Niagara-on-the-Lake; On-site; CAD 22,000 - 33,000; Full time

Job summary

Vintage Hotels is seeking a Server to join our team in Ontario. You will deliver personalized guest service with a focus on wine knowledge and up-selling, supporting a tenured team in a fine dining setting.

The role requires strong communication skills, 2 years of serving experience, and Smart Serve certification. Local area knowledge is preferred; opportunities include growth and flexible schedules in a quality hospitality environment.

Qualifications

• 2 years serving experience in a fine dining establishment.
• Legal serving age for alcohol.
• Excellent organization and communication skills.
• Knowledge of local area.
• Previous up-selling and/or sales experience is considered an asset.

Responsibilities

• Provide personalized and exceptional guest service.
• Meet up-selling and sales goals.
• Have exceptional food and wine knowledge.
• Communicate effectively with guests and team members.
• Maintain table service according to SOPs.
• Assist in opening and closing duties.
• Process payments and settle transactions.
• Manage cash floats and deposits.
• Maintain cleanliness of dining area.
• Suggest additional products meeting guests’ preferences.
• Assess guests’ needs to meet product/service standards.

Skills

Experience

Excellent organization and communicat

Education

Smart Serve certification

First Aid/CPR training

Job description

Vintage Hotels is seeking a Server to join our team in Ontario. You will deliver personalized guest service with a focus on wine knowledge and up-selling, supporting a tenured team in a fine dining setting.

The role requires strong communication skills, 2 years of serving experience, and Smart Serve certification. Local area knowledge is preferred; opportunities include growth and flexible schedules in a quality hospitality environment.