Financial Services Representative

Northwell Health; Melville; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Counselor to support patients in understanding their financial responsibilities. In this role, you will conduct interviews to gather essential financial and insurance information, verify coverage, and assist patients with financial assessments. Your expertise will help patients navigate their hospital bills and establish payment arrangements. This position is ideal for individuals with strong communication skills and a passion for helping others manage their healthcare finances effectively. Join a team committed to making a difference in patients' lives while ensuring financial transparency and support.

Qualifications

• 1-3 years of relevant experience required.
• High School Diploma or equivalent required.

Responsibilities

• Interview patients to obtain financial and insurance information.
• Verify insurance and assist with financial assistance applications.

Skills

Financial Assessment

Patient Counseling

Insurance Verification

Payment Processing

Education

High School Diploma

Job description

Job Description

Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log.

Job Responsibility

• Interviews patients to obtain necessary financial and insurance information.
• Verifies patients insurance and collects additional insurance such as No Fault and Workers Compensation.
• Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
• Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
• Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
• Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
• Follows up on scheduled payments via mail and telephone.
• Processes applications for Section 1011, where applicable.
• Maintains daily work log of payments collected.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).