Financial Services Representative

East Coast Credit Union; Dartmouth; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join East Coast Credit Union as a part-time Financial Services Representative in Dartmouth, Nova Scotia. You will provide excellent customer service, assist members with their financial needs, and process various transactions in a community-focused financial institution. If you have a passion for helping others and previous sales experience, apply now to be part of our dedicated team!

Benefits

Competitive compensation including benefits

Potential for flexible work arrangements

Tuition reimbursement and personal development

Annual wellness credit and reduced rates on loans

Paid volunteer time

Qualifications

• Completed a certificate or diploma in Business or relevant experience.
• Minimum of one year of sales and service experience in the financial industry.

Responsibilities

• Provide counter and telephone service to members.
• Process financial transactions and balance cash daily.
• Promote credit union products and services.

Skills

Customer service

Sales

Problem-solving

Attention to detail

Education

Certificate or diploma in Business

Job description

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Join to apply for the Financial Services Representative role at East Coast Credit Union

Part-time Financial Services Representative

Dartmouth, Nova Scotia

Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do.

Job Details

Description

Part-time Financial Services Representative

Dartmouth, Nova Scotia

Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do.

East Coast Credit Union is a community-driven financial institution committed to a better banking model. A credit union is like a bank in many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending, savings, and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.

East Coast Credit Union is seeking a Part-Time Financial Services Representative, reporting to the Assistant Manager, the successful applicant will be responsible for providing counter and telephone service to current and prospective members; processing financial transactions including daily balancing of cash and transactions; assisting members with their financial needs and promoting credit union products and services.

We offer…

• Outstanding culture and opportunity to join an engaged and community-focused team.
• Competitive compensation ($23.21 – $27.30) to commensurate with experience and education, and benefits with performance-based incentives.
• Potential for flexible work arrangements including Flex Time, Telework and compressed work week.
• Assistance with immigration through the Atlantic Immigration Program (AIP) - we are a designated employer.
• Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.
• Tuition reimbursement, training, and personal development.
• Additional employee perks include but not limited to annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.
  
  

You would…

• Provide exceptional customer service to current and prospective members.
• Pro-actively identify members’ financial needs; suggest appropriate product or service and refer members to other departments.
• Process various financial transactions and balance daily work in an accurate manner.
• Understand all products and services offered by East Coast Credit Union. These include but not limited to facts and features; benefits and advantages; rules and regulations and price structure.
• Assist in the promotion of new products and services to Credit Union members.
• Respond to member inquiries and resolve any concerns or discrepancies.
• Follow the Credit Union’s security and risk management procedures.
• Demonstrate a team approach and provide support to the Front-Line team.
• Complete other duties as assigned.
  
  

You have…

• Completed a certificate or diploma in Business (or other relevant academic experience)
• A minimum of one-year of sales and service experience, preferably in the financial industry, or equivalent combination of education and experience.
  
  

You are…

• Passionate about providing exceptional customer service.
• Able to achieve and exceed business/sales objectives.
• Self-motivated with a strong work ethic.
• A critical thinker with problem-solving skills.
• Accurate and have a high attention to detail (data entry, paperwork, cash balancing).
• A great communicator with time management skills.
  
  

Applications will be accepted until: July 7, 2025.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Don’t meet every single requirement? At East Coast Credit Union, we believe everyone has potential. If you are excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this role or other opportunities we may have.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

Careers - About Us | East Coast Credit Union (eastcoastcu.ca)

At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at [e-mail] or by phone at 902.464.7107

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

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