Financial Services Manager

ArrKann Trailer and RV; Medicine Hat; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Career growth

Employee voice

Supportive team environment

Professional development

Job summary

ArrKann Trailer & R.V. Centre in Medicine Hat is seeking a Financial Services Manager who can build relationships and apply sales techniques to maximize finance and insurance product sales.

You’ll handle paperwork, coordinate with the service department, and promote additional products, while offering outstanding hospitality to customers; weekdays, evenings, and Saturdays availability is required. This role values customer focus and teamwork.

Qualifications

• 5+ years of related sales experience.
• Eligible for Alberta Motor Vehicle Council (AMVIC) licensing.
• Goal oriented and achievement driven.
• Comfortable with multiple software programs and MS Office.

Responsibilities

• Effectively selling finance and insurance products, maintaining above industry standard averages and gross margin penetration.
• Ensure accurate and timely processing of all sales and finance paperwork, ensuring adherence to all legal, regulatory, and company guidelines.
• Coordinate delivery schedules through effective communication and teamwork with the service department.
• Ensure all finance and insurance personnel productively and tactfully sell additional products and service to unit customers in ways that build confidence in customer purchases.
• Discuss and resolve any concerns with customers prior to closing sales.

Skills

Sales experience

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Description

Who we are:

We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it’s been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.

Employees tell us they like working with ArrKann because…

• We’re family-owned and operated – and have been for three generations. Our employees are like family. We’re closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures!
• Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children
• We have great people who are helpful, fun to work with, and good at what they do!

About the role:

Our Finance Managers do just that – they build effective working relationships, and apply proven sales techniques and product knowledge to maximize finance and insurance product sales that benefit our customers.Do you have a passion for the outdoors, camping, or RVing? Are you persuasive, driven, and looking for a challenge? If you have stellar customer service skills and are looking to gain experience in a new industry, this might be the career for you. You bring a positive attitude and exceptional hospitality, and we’ll provide you with the support, tools, and training you’ll need to help get people camping!

As a Financial Services Manager, you’ll be responsible for:

• Effectively selling finance and insurance products, maintaining above industry standard averages and gross margin penetration.
• Ensure accurate and timely processing of all sales and finance paperwork, ensuring adherence to all legal, regulatory, and company guidelines.
• Coordinate delivery schedules through effective communication and teamwork with the service department.
• Ensure all finance and insurance personnel productively and tactfully sell additional products and service to unit customers in ways that build confidence in customer purchases.
• Discuss and resolve any concerns with customers prior to closing sales.

The selected candidate must be available weekdays, evenings, and Saturdays, but not Sundays!

About you:

• You're lively, outgoing, and enthusiastic by nature
• You enjoy meeting new and different people on a day-to-day basis
• You're often described as warm, helpful, and friendly, and can put others at ease and make them feel welcome
• You thrive in a role where you are handling multiple priorities and work at a quick pace to make sure everything goes smoothly

What you’ll get out of a career with ArrKann:

• A career - we’ve been growing! You can find our dealerships in Carstairs, West Edmonton, East Edmonton, Calgary, and Medicine Hat and we’re always looking for amazing people who want to build a career with us
• A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience
• A supportive, team-oriented, and fun work environment, where you can feel free to be yourself
• Professional and personal development opportunities. We are always learning, and want to make sure you have the support you need to build the skills you need to grow in your career

Requirements:

• High School Diploma
• 5+ years of related sales experience
• Eligible for Alberta Motor Vehicle Council (AMVIC) licensing.
• Goal oriented and achievement driven.
• Comfortable with multiple software programs and MS Office.

To find out more about ArrKann Trailer & R.V. Centre, visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV.