Financial Services Consultant, Client Relationship Team

Sun Life Financial; Toronto; Hybrid; CAD 60,000 - 97,000; Full time

Benefits offered by this job

Hybrid work

Competitive salary

Licensing fees covered

Tuition assistance

Job summary

Sun Life Financial is seeking a licensed Financial Services Consultant to join the Group Retirement Savings Client Service Centre in Toronto. Hybrid role (in-office once per week) supporting wealth management needs, retirement planning and client education. Licensing (LLQP) required; CSC, IFIC and CFP assets are valued. Competitive base with quarterly bonuses and strong benefits.

Qualifications

• Active Life Insurance License (LLQP) required.
• Proven ability to educate clients on investments and retirement planning.
• Strong client service and sales aptitude.

Responsibilities

• Proactively educate Sun Life clients on investments, retirement planning and product enrolment.
• Build and strengthen client relationships to achieve service and sales targets.
• Assist clients with asset consolidation and payroll deductions where applicable.
• Provide comprehensive portfolio reviews and respond to client inquiries with clarity.

Skills

Investment advice

Customer relationship

Communication skills

Phone/video conferencing

Listening skills

Education

Canadian Securities Course (CSC)

Canadian Investment Fund Course (IFIC)

Certified Financial Planner (CFP) designation

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

Location: Join our Group Retirement Savings Client Service Centre team at 1 York overlooking the Toronto Harbour with direct PATH access to Union Station. This role is hybrid (once per week in office)

As a licensed Financial Services Consultant (FSC) your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives. As a member of our Client Relationship team, you will support Sun Life clients with their wealth management needs. Your objective is to provide comprehensive portfolio reviews, assist with retirement planning and advise clients on financial decisions while helping them achieve their financial goals. You will be tasked with strengthening client relationships, while achieving service & sales targets.

Licensing requirement: Valid and active Life Insurance License (LLQP)

Main accountabilities

• Proactively call existing Sun Life clients that have a Group Retirement Savings (GRS) plan to establish a relationship where the objective is to educate members on their investments, assist with product enrolment and asset consolidation.
• Consult with clients by providing investment advice related to their financial needs, including savings and retirement income.
• Partner with clients to be ‘retirement ready’, through the use of financial planning tools.
• Ensure all clients maintain an updated plan in order to achieve personal financial goals.
• Review portfolio investments, product options, savings goals, and assist with asset consolidation.
• Create an investment risk assessment profile for clients. This will support them in aligning their investments to their desired risk tolerance.
• Contribute to sales and service targets by demonstrating to clients the value of their benefits available to them through their employer plans and assist with payroll deduction set ups, lump sum contributions and asset consolidation.

What will you bring

• A passion for building relationships and creating amazing client experiences
• Experience with selling and supporting clients with investment, savings products
• Strong interpersonal and communication skills (verbal and written)
• Ability to quickly build rapport and relationships with clients over the phone or video conferencing
• Strong listening skills and the ability to ask probing questions to understand needs
• Possess an owner’s mindset in order to build strong client experiences and loyalty, while contributing within a fast-paced evolving team
• Ability to be agile and effectively manage changing priorities or processes
• Self motivated and have the ability to work independently
• Canadian Securities Course (CSC) - asset
• Canadian Investment Fund Course (IFIC) - asset
• Certified Financial Planner (CFP) designation or Financial planner designation (IQPF) - asset

Why Sun Life

• Flexibility of hybrid work environment
• Competitive base salary with a quarterly bonus based on sales results
• A focus on the mental, physical, and financial health and wellbeing of our Employees; helping you to bring your best self to work
• Rewards and Recognitions program which celebrates performance excellence
• Comprehensive flexible benefits program including: Medical, dental, life, critical illness, and disability insurance Lumino Health Virtual Care
• Robust defined contribution pension plan
• Stock Ownership and Savings Programs
• Tuition assistance
• Licensing fees covered
• Career growth and professional development opportunities
• Dynamic team environment and coaching from Managers
• Hybrid work environment

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail]. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 60,000/60 000 - 97,000/97 000

Job Category: Sales - SIP

Posting End Date: 02/10/2026

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers