Financial Service Representative (FT + Monthly Incentives)

easyfinancial; British Columbia; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company recognized as one of Canada’s fastest-growing organizations! As a Financial Service Representative, you'll play a crucial role in helping customers achieve their financial goals through personalized service and support. This role offers comprehensive training to equip you with the necessary skills for success, alongside a competitive salary and a robust benefits package. Enjoy a culture that values integrity and compassion, where your contributions are recognized and rewarded. If you're eager to drive sales and make a difference in customers' lives, this opportunity is perfect for you!

Benefits

Monthly incentive plans

RRSP matching

Health & Lifestyle benefits

Extended healthcare coverage

Paid personal and volunteer days

Employee discounts on various products

Tuition Assistance Program

Recognition programs

Qualifications

• Excellent communication skills and results-oriented mindset.
• Experience in a customer-facing environment is preferred.

Responsibilities

• Engage customers to build superior sales experiences.
• Educate customers on financial products and credit building.
• Manage overdue accounts and collections activities.

Skills

Customer Communication

Sales Skills

Financial Analysis

Empathy and Compassion

Education

High School Diploma

Experience in Customer Service

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders. We pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when everyone else says no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? No problem! We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you :

Benefits and Perks package which goes beyond your base salary :

• In the province of BC, this role pays $18.00 - $20.00 per hour based on experience.
• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle benefits
• Extended healthcare coverage, including Mental Health and on-demand virtual healthcare.
• 5 personal days, company-paid volunteer days, Sundays off, and a paid birthday off, in addition to paid vacation days.
• Perkopolis employee discount program
• REMIC Licensing is available.
• Employee discounts on furniture, electronics, and appliances
• easyloans – employees have access to loans at lower interest rates.
• Tuition Assistance Program
• Recognition programs with opportunities for monthly, quarterly, and semi-annual awards

What you will do :

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to suitable financial products.
• Educate and empower customers to achieve their financial goals through building their credit.
• Capitalize on financial cross-sales and add-on products.
• Communicate the terms and conditions of our financial products clearly.
• Review and evaluate prospective loans through financial analysis and risk assessments.
• Manage collections activities for all past-due financial accounts.
• Secure all required information to fulfill customer applications with strong attention to detail.

Who you are as the successful candidate :

• An excellent communicator who is people- and results-oriented, eager to drive sales and increase customer satisfaction.
• Compassionate and operate with integrity on every sale – caring deeply for our customers!
• You bring some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, and credit).

Why should you work for goeasy?

To learn more about our phenomenal culture, check out the video below or visit goeasy.com/careers.

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. We are committed to cultivating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process, and we will work with you to address your needs.