Financial Service Representative (FT + Monthly Incentives)

goeasy Ltd.; Airdrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join goeasy Ltd., one of Canada’s fastest growing companies, as a Financial Service Representative. You'll engage with customers to help them achieve their financial goals, supported by comprehensive training and a robust benefits package. This role emphasizes compassion and integrity, ideal for those passionate about customer service and sales.

Benefits

Financial incentives including monthly, quarterly, and semi-annual plans

RRSP and Employee Share Purchase Plan matching

Health & Lifestyle benefits, including extended healthcare

Additional paid days off: 5 personal days, company-paid volunteer days

Perks Perkopolis employee discount program

Tuition Assistance Program

Leadership development programs with over 70% internal promotion rate

Qualifications

• Excellent communicator with a drive to increase satisfaction and sales.
• Compassionate and operate with integrity in every interaction.
• Experience in a customer-facing role is preferred.

Responsibilities

• Create superior customer sales experiences through various engagement methods.
• Educate customers on financial products to help achieve their goals.
• Manage collections activities for past due accounts.

Skills

Communication

Customer Focus

Sales Orientation

Compassion

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud to help Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when others say no.

Position: Financial Service Representative

You will be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? No problem! We offer comprehensive training programs to equip you with the necessary skills for success.

What’s in it for you:

• Benefits and Perks package that goes beyond your base salary:
• Financial incentives including monthly, quarterly, and semi-annual plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle benefits, including extended healthcare, mental health support, and on-demand virtual healthcare
• Additional paid days off: 5 personal days, company-paid volunteer days, Sundays off, paid birthday off, and paid vacation days
• Perks Perkopolis employee discount program, employee discounts on furniture, electronics, appliances, and access to easyloans at lower interest rates
• Tuition Assistance Program
• Recognition opportunities with monthly, quarterly, and semi-annual awards
• Leadership development programs with over 70% internal promotion rate

Key Responsibilities:

• Create superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy, understanding customer needs and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals by building their credit
• Identify opportunities for financial cross-sales and add-on products
• Clearly communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for past due accounts
• Secure all necessary information to process customer applications with attention to detail

Ideal Candidate:

• Excellent communicator, results-oriented, and customer-focused, with a drive to increase satisfaction and sales
• Compassionate and operate with integrity in every interaction
• Experience in a customer-facing role is preferred
• Ability to pass background checks (criminal, employment, credit)

Why should you work for goeasy?

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Position: Financial Representative • Location: Airdrie, Alberta, CA