Financial Service Representative - Atlantic (Pooling)

goeasy Ltd.; Moncton; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join goeasy Ltd., one of Canada's fastest growing companies, as a Financial Service Representative. You will engage with customers to help them build their credit and manage their accounts. With comprehensive training and a supportive work environment, this role offers the opportunity to grow your career in a rewarding field.

Benefits

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage

Paid personal and volunteer days

Employee discount program

Tuition Assistance Program

Leadership development programs

Qualifications

• Experience in a customer-facing role is preferred.
• Excellent communication skills and results-oriented.

Responsibilities

• Build superior customer sales experiences through various engagement methods.
• Manage collections activities for overdue accounts.
• Educate customers on financial products to achieve their goals.

Skills

Communication

Sales Orientation

Empathy

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts by engaging directly with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary tools for success.

What’s In It For You

Benefits and perks that go beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including mental health and virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs with over 70% internal promotion rate

What You Will Do

• Build superior customer sales experiences through in-person, phone, and email engagement
• Show compassion and empathy, understanding customer situations and needs to match them with suitable financial products
• Educate and empower customers to achieve their financial goals by building their credit
• Capitalize on cross-sales and add-on products
• Clearly communicate the terms and conditions of financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Gather all necessary information for customer applications with attention to detail

Who You Are

• An excellent communicator, results-oriented, eager to drive sales and satisfaction
• Compassionate, operate with integrity, and care deeply for customers
• Experience in a customer-facing role
• Able to pass background checks (criminal, employment, credit)

Why Work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy careers.

At goeasy, we believe in creating a work environment where everyone can bring their best selves. We celebrate diversity and are committed to providing accommodations throughout the recruitment process. Please inform us if you require an accommodation at any stage.