Financial Service Representative

goeasy Ltd.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading non-prime lender as a Financial Service Representative, where you'll help customers achieve their financial goals through secured and unsecured loans. Enjoy comprehensive training, a supportive work environment, and numerous benefits including health coverage and financial incentives. This entry-level role focuses on customer engagement and sales, making it a great opportunity for those looking to start a career in finance.

Benefits

Extended healthcare coverage

Mental Health support

Paid vacation

Tuition Assistance Program

Employee discounts on furniture/electronics/appliances

Qualifications

• Some experience in a customer-facing role.
• Able to pass background checks (criminal, employment, credit).

Responsibilities

• Generate sales and manage overdue accounts by engaging directly with customers.
• Educate customers to achieve financial goals and build credit.
• Review and evaluate loan applications through financial analysis.

Skills

Communication

Sales

Customer Service

Job description

Join to apply for the Financial Service Representative role at goeasy Ltd.

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If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you’ll generate sales and manage overdue accounts by engaging directly with customers, helping them build credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools for success.

What’s In It For You

Benefits and Perks beyond your base salary:

• Financial: Monthly, quarterly, and semi-annual incentive plans; RRSP and Employee Share Purchase Plan matching

• Health & Lifestyle: Extended healthcare coverage, Mental Health support, on-demand virtual healthcare, 5 personal days, volunteer days, Sundays off, paid birthday, and paid vacation

• Perks: Perkopolis discounts, REMIC Licensing, employee discounts on furniture/electronics/appliances, easyloans access, Tuition Assistance Program

• Recognition: Monthly, quarterly, and semi-annual awards; leadership development programs with over 70% internal promotion rate

What You Will Do

• Build customer sales experiences in person, over the phone, and via email
• Show compassion and empathy, understanding customer needs and matching them to suitable financial products
• Educate customers to achieve financial goals and build credit
• Cross-sell financial products and add-ons
• Explain terms and conditions of financial products
• Review and evaluate loan applications through financial analysis and risk assessments
• Manage collections for overdue accounts
• Gather detailed information to process customer applications accurately

Who You Are

• Excellent communicator, results-oriented, driven to increase sales and satisfaction
• Compassionate, operate with integrity, and care for customers
• Some experience in a customer-facing role
• Able to pass background checks (criminal, employment, credit)

Why Work for goeasy

Learn more about our culture at goeasy.com/careers. We foster a work environment where everyone feels valued and can reach their potential. We are committed to accommodations for applicants upon request, in accordance with Canadian legislation.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Consumer Services