Financial Service Representative

easyfinancial; Saint John; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join one of Canada’s fastest-growing companies as a Financial Service Representative. You will engage with customers to help them achieve financial goals through loans and credit building, while enjoying comprehensive training and a robust benefits package.

Benefits

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Health & Lifestyle benefits

5 personal days and company-paid volunteer days

Paid vacation days

Perkopolis employee discount program

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing environment preferred.
• Able to pass background checks (criminal, employment, and credit).

Responsibilities

• Build superior customer sales experiences in person, over the phone, and via email.
• Educate customers to achieve their financial goals through credit building.
• Manage collections activities for all past-due financial accounts.

Skills

Communication

Sales

Customer Service

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders. We pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when everyone else says no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you :

Benefits and Perks package which goes beyond your base salary :

• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle benefits

Extended healthcare coverage, including Mental Health and on-demand virtual healthcare.

• 5 personal days, company-paid volunteer days, Sundays off, and a paid birthday off, in addition to paid vacation days.

Perkopolis employee discount program

• REMIC Licensing available
• Employee discounts on furniture, electronics, and appliances
• easyloans – access to loans at lower interest rates
• Tuition Assistance Program
• Recognition programs

Opportunities for monthly, quarterly, and semi-annual awards

What you will do :

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email.
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to suitable financial products.
• Educate and empower customers to achieve their financial goals through building their credit.
• Capitalize on financial cross-sales and add-on products.
• Communicate the terms and conditions of our financial products clearly.
• Review and evaluate prospective loans through financial analysis and risk assessments.
• Manage collections activities for all past-due financial accounts.
• Secure all required information to fulfill customer applications with strong attention to detail.

Who you are as the successful candidate :

• Excellent communicator, people and results-oriented, eager to drive sales and increase customer satisfaction.
• Compassionate and operate with integrity on every sale—care deeply for our customers!
• Some experience in a customer-facing environment preferred.
• Able to pass background checks (criminal, employment, and credit).

Why should you work for goeasy?

To learn more about our incredible culture, check out the video below or visit goeasy.com/careers.

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. We are committed to cultivating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process, and we will work with you to address your needs.