Financial Service Representative

goeasy Ltd.; Okotoks; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join goeasy Ltd., one of Canada’s fastest-growing companies, as a Financial Service Representative. In this role, you will engage with customers to help them achieve their financial goals through personalized service and support. With comprehensive training and a robust benefits package, you will thrive in a culture that values your contribution and growth.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

5 personal days and company-paid volunteer days

Employee discounts on furniture, electronics, and appliances

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing environment.
• Excellent communicator, results-oriented, eager to drive sales and satisfaction.
• Compassionate and operate with integrity.

Responsibilities

• Engage customers in person, over the phone, and via email.
• Educate and empower customers to build their credit.
• Manage collections activities for overdue accounts.

Skills

Communication

Sales

Empathy

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you’ll generate sales and manage overdue accounts by engaging directly with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary tools for success.

What’s In It For You

Benefits and Perks package that goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate

What You Will Do

• Build customer sales experiences by engaging customers in person, over the phone, and via email
• Show compassion and empathy, understanding customer needs and matching them to suitable financial products
• Educate and empower customers to build their credit and achieve financial goals
• Capitalize on cross-sales and add-on products
• Explain terms and conditions of financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all necessary information for customer applications with attention to detail

Who You Are

• Excellent communicator, results-oriented, eager to drive sales and satisfaction
• Compassionate, operate with integrity, and care deeply for customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, credit)

Why Work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy careers.

We believe in a work culture where everyone feels seen and heard, and where employees can reach their potential. As an equal opportunity employer, we provide accommodations upon request at any stage of the recruitment process, in accordance with Canadian legislation. Please inform us if you require an accommodation during any part of the process, and we will work with you to meet your needs.