Financial Service Representative

goeasy Ltd; New Westminster; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join one of Canada's fastest-growing companies as a Financial Service Representative at goeasy Ltd. You'll focus on generating sales and managing overdue accounts while helping customers achieve their financial goals through excellent communication and a compassionate approach. Comprehensive training and a rewarding benefits package are included to support your success.

Benefits

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage including Mental Health support

5 personal days, company paid volunteer days, and paid birthday off

Employee discounts on furniture, electronics, and appliances

Tuition Assistance Program

Qualifications

• Experience in a customer-facing environment.
• Ability to pass background checks.
• Results-oriented with a focus on sales.

Responsibilities

• Welcome and engage customers in person and through online channels.
• Educate customers on achieving financial goals.
• Manage collections activities for overdue accounts.

Skills

Communication

Sales

Customer Service

Compassion

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces,we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, when everyone else says no.

As a Financial Service Representative , you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you :

Benefits and Perks package which goes beyond your base salary :

Monthly, quarterly, and semi-annual incentive plans

• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle

Extended healthcare coverage, including Mental Health and on-demand virtual healthcare

• 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Perkopolis employee discount program

• REMIC Licensing is available
• Employee discounts on furniture, electronics, and appliances
• easyloans – employees have access to loans at lower interest rates
• Tuition Assistance Program
• Recognition

Opportunities for monthly, quarterly, and semi-annual awards

What you will do :

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and other risk assessments
• Manage collections activities for all past due financial accounts
• Secure all required information to fulfill customer applications for products and services with strong attention to detail

Who you are as the successful candidate :

• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
• Compassionate and operate with integrity on every sale – will care deeply for our customers!
• You bring some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?

To learn more about our phenomenalculture, check out the video beloworgo to http : / / goeasy.com / careers /

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

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