Financial Service Representative

goeasy Ltd.; Lindsay; On-site; CAD 40,000 - 60,000; Full time

Job summary

goeasy Ltd. is seeking a Financial Service Representative to join their team in Lindsay, Ontario. In this role, you will engage with customers, help them build credit, and manage overdue accounts. Comprehensive training is provided, making this an excellent opportunity for those looking to start a career in finance.

Benefits

Extended healthcare coverage

Paid personal and vacation days

Tuition Assistance Program

Employee discount program

Qualifications

• Excellent communicator, people-oriented, eager to drive sales.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, and credit).

Responsibilities

• Generate sales and manage overdue accounts through direct engagement.
• Educate customers to achieve financial goals through credit building.
• Review and evaluate prospective loans through financial analysis.

Skills

Communication

Customer Service

Sales

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud of helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, your responsibilities include generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit via monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s In It For You

• Benefits and Perks:
• Financial: Monthly, quarterly, and semi-annual incentive plans; RRSP and Employee Share Purchase Plan matching.
• Health & Lifestyle: Extended healthcare coverage, including Mental Health and on-demand virtual healthcare; 5 personal days, company-paid volunteer days, Sundays off, paid birthday off, and paid vacation days.
• Perks: Perkopolis employee discount program; REMIC Licensing; discounts on furniture, electronics, and appliances; easyloans at lower interest rates; Tuition Assistance Program.
• Recognition: Monthly, quarterly, and semi-annual awards; leadership development programs with over 70% internal promotion rate.

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email.
• Demonstrate compassion and empathy for customers by understanding their situations and needs, matching them to suitable financial products.
• Educate and empower customers to achieve their financial goals through credit building.
• Capitalize on cross-sales and add-on products.
• Communicate the terms and conditions of our financial products clearly.
• Review and evaluate prospective loans through financial analysis and risk assessments.
• Manage collections activities for past-due accounts.
• Secure all necessary information for customer applications with strong attention to detail.

Who You Are

• An excellent communicator, people and results-oriented, eager to drive sales and enhance customer satisfaction.
• Compassionate, operating with integrity and caring deeply for customers.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, and credit).

Why Work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy.com/careers.

At goeasy, we believe that bringing your best self to work fosters our success. We are committed to cultivating a work culture where everyone feels seen and heard, and where employees can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request throughout the recruitment process. Please inform us if you require an accommodation, and we will work with you to meet your needs.