Financial Service Representative

goeasy Ltd.; Grande Prairie; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Financial Service Representative, where you can help Canadians achieve their financial goals. This role offers comprehensive training, a supportive work culture, and a chance to make a real impact on customers' lives. You'll engage with clients, educate them on financial products, and drive sales while enjoying a range of benefits and perks. With a strong focus on employee development and recognition, this is an exciting opportunity to grow your career in a dynamic environment.

Benefits

Extended healthcare coverage

Mental Health support

Tuition Assistance Program

Employee discounts on furniture and electronics

Company-paid volunteer days

RRSP matching

Employee Share Purchase Plan matching

Access to loans at lower interest rates

Recognition awards

Leadership development programs

Qualifications

• Experience in a customer-facing environment is preferred.
• Strong communication and sales skills are essential.

Responsibilities

• Engage customers in person, over the phone, and by email.
• Educate customers on financial products to help them achieve their goals.
• Manage collections for overdue accounts with attention to detail.

Skills

Customer Engagement

Sales Skills

Financial Analysis

Communication Skills

Empathy

Education

High School Diploma

Post-secondary Education

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts by engaging directly with customers, helping them build credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary tools for success.

What’s In It For You

• Benefits and Perks: Our package goes beyond your base salary:
• Financial:
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle:
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days
• Perks:
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition:
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs with over 70% internal promotion rate

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy for customers by understanding their situations and needs, matching them to suitable financial products
• Educate and empower customers to achieve their financial goals by building their credit
• Capitalize on cross-sales and add-on products
• Communicate the terms and conditions of financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all necessary information to process customer applications with attention to detail

Who You Are

• An excellent communicator, people and results-oriented, eager to drive sales and enhance customer satisfaction
• Compassionate with integrity, caring deeply for customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why Work for goeasy?

Learn more about our culture by watching the video below or visiting goeasy careers.

At goeasy, we believe that bringing your best self to work is essential. We are committed to fostering a culture where everyone feels seen, heard, and can reach their potential. As an equal opportunity employer, we provide accommodations for applicants upon request throughout the recruitment process, in accordance with legislative requirements across Canada. Please inform us if you require an accommodation, and we will work with you to meet your needs.