Financial Service Representative

goeasy Ltd; Delta; On-site; Full time

Job summary

Join goeasy Ltd as a Financial Service Representative where you'll engage with customers to help them achieve their financial goals. This role offers comprehensive training, competitive pay, and numerous benefits such as extended healthcare, vacation days, and employee discounts. Become part of a team that values diversity, inclusion, and career growth!

Benefits

Extended healthcare coverage

5 personal days and company-paid volunteer days

Employee discount program (Perkopolis)

Tuition Assistance Program

Opportunities for awards and promotions

Qualifications

• Excellent communicator, result-oriented.
• Compassionate and caring toward customers.
• Some experience in a customer-facing environment.

Responsibilities

• Build exceptional customer sales experiences.
• Educate customers on financial goals through credit building.
• Manage collections for overdue accounts.

Skills

Communication

Empathy

Sales Orientation

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package that extends beyond your base salary:

• Financial
• In BC, this role pays $18.00 - $20.00 per hour based on experience.
• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
• Extended healthcare coverage, including Mental Health and on-demand virtual healthcare.
• 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days.
• Perks
• Perkopolis employee discount program
• REMIC Licensing available
• Employee discounts on furniture, electronics, and appliances
• easyloans access to loans at lower interest rates
• Tuition Assistance Program
• Recognition
• Opportunities for monthly, quarterly, and semi-annual awards
• Leadership development programs with over 70% internal promotion rate!

What you will do:

• Build exceptional customer sales experiences by welcoming and engaging customers in person, over the phone, and via email.
• Show compassion and empathy for customers by understanding their situation and needs, and matching them to suitable financial products.
• Educate and empower customers to achieve their financial goals through credit building.
• Capitalize on cross-sales and add-on products.
• Communicate the terms and conditions of financial products clearly.
• Review and evaluate prospective loans through financial analysis and risk assessments.
• Manage collections activities for overdue accounts.
• Secure all necessary information to process customer applications with attention to detail.

Who you are:

• An excellent communicator, people and results-oriented, driven to increase sales and customer satisfaction.
• Compassionate with integrity, caring deeply for customers.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, and credit).

Why work for goeasy?

Learn more about our culture by watching the video below or visiting http://goeasy.com/careers/

At goeasy, we believe in creating a work environment where everyone feels valued and can reach their potential. We are committed to diversity and inclusion, providing accommodations during the recruitment process upon request, in accordance with Canadian legislation.