Financial Service Representative

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud of helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s In It For You

• Benefits and Perks package that goes beyond your base salary:
• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Demonstrate compassion and empathy for our customers by understanding their situations and needs, matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for all past due financial accounts
• Secure all required information to process customer applications with strong attention to detail

Who You Are As The Successful Candidate

• An excellent communicator who is results-oriented and driven to increase customer satisfaction
• Compassionate and operate with integrity in every sale – caring deeply for our customers
• Have some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why Should You Work for goeasy?

To learn more about our phenomenal culture, check out the video below or visit goeasy Careers.

At goeasy, we believe that our best work comes when people can bring their authentic selves to work. We are committed to cultivating a work culture where everyone feels seen and heard, and where every employee can fulfill their potential. As an equal opportunity employer, we provide accommodations for applicants upon request at any stage of the recruitment process, in accordance with legislative requirements across Canada. Please let us know if you require an accommodation during any part of the recruitment process, and we will work with you to meet your needs.