Patrol Officer

Precise ParkLink; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading parking solutions provider as a Patrol Officer, where you will play a crucial role in ensuring compliance with parking regulations across various locations. This position offers the opportunity to work independently while contributing to urban mobility intelligence. You'll be responsible for inspecting vehicles, responding to client requests, and maintaining equipment, all while enjoying a dynamic work environment. If you're punctual, self-disciplined, and have a knack for problem-solving, this role is perfect for you. Embrace the chance to make a difference in your community while advancing your career in a supportive and inclusive workplace.

Qualifications

• Must have a valid G license and clean drivers abstract.
• Previous experience in parking enforcement is a strong asset.

Responsibilities

• Inspect vehicles and ensure compliance with parking regulations.
• Respond to client requests for enforcement in a timely manner.
• Maintain and report on equipment used during shifts.

Skills

Computer knowledge

Valid G license

Parking enforcement experience

Criminal check

Bilingualism

Tools

Enforcement software

Job description

Company Description:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

Job Summary: Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations, and parking permits are valid at contracted private properties throughout the City of Hamilton, Niagara, and St. Catharines.

This position will be overseen by the Area Manager.

Location: London, ON

Employment: Full Time/ Part Time: Wednesday, Thursday, Friday, Saturday – 6pm – 2am (shift times can vary); Special Events – As Needed

Compensation: $19.00 per hour

Mandatory Qualifications:

1. General knowledge of computers/cellular devices.
2. Valid G license with clean drivers abstract, and ability to provide abstract at time of hire.
3. Previous experience in parking enforcement or security background would be considered a strong asset.
4. Criminal check required prior to hire (backcheck completed by Precise Parklink).

Mandatory Attributes:

1. Must be punctual and self-disciplined; considered a self-starter.
2. Ability to work and complete tasks with minimal supervision as this is an independent, on-the-road job; must also strive to work in team settings towards a common purpose.
3. Ability to de-escalate situations should they arise; must be well-mannered & level-headed.
4. Capable of learning & absorbing training in a quick & efficient manner.
5. Must be polite with a professional attitude.
6. Positive, friendly, enthusiastic, and personable.
7. Bilingualism is a strong asset.
8. Mechanically inclined, able to change a tire and possess basic automotive skills.

Job Responsibilities / Duties:

1. Review and understand daily scheduled routes prior to dispatching for shift.
2. Review dispatch email for any client requests/check calendar for any events.
3. Respond directly to client requests for enforcement in a swift and timely manner; communicate with client to confirm receipt and debrief once call has been attended to.
4. Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately.
5. Follow procedures regarding log sheets/recording site visits.
6. Carefully check expiration date/time of parking receipts displayed on dashboards, as well as approved hangtags where applicable.
7. Run plates through enforcement software at applicable sites to confirm registration.
8. Ensure accuracy in issuing infractions (correct information on ticket).
9. Ensure devices are returned as they were taken, and placed back on charging units for next shifts.
10. Arranging towing of vehicles where applicable, under By-Law regulations.
11. Ability to work outdoors, within a sheltered garage environment.
12. Mandatory health & safety training required to be completed upon hire.
13. Litter pick up and general maintenance of parking equipment.

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.