Financial Crimes Business Management Specialist

Job Summary

Participates in activities required to establish new business processes, and facilitates the application of new technologies to existing business processes. Applies complete knowledge, skills, and practices to perform assignments.

Job Description

What is the opportunity?

The Financial Crimes Governance team is responsible for two primary purposes: ensuring that a robust and consistent approach to Financial Crimes risk management is adopted at all levels across the Enterprise (including legal entities, regions, segment, and global functions), and ensuring that the Financial Crimes Team is correctly governed. Governance encompasses oversight of FC Business Management, Operational Risk, Reporting, Issues and Exam management, Policies and Procedures, Risk and Controls, Training and Communications Regulatory Compliance Management, Stakeholder Engagements and overall fostering a culture of integrity and accountability within the department.

Reporting to the Director, FC Business Management, the Financial Crimes Business Management Specialist supports the team in the efficient and effective running of the FC function through onboarding & offboarding, technical, premises, and other general administrative support.

What will you do?

Supports the Financial Crimes function by:

• Acting as first point of contact for on-site office enquiries, facilities issues, building access, locker assignments, validating stationery supplies, etc.
• Managing the team mailbox, invoice/expense claim processing, technical support
• Supporting onboarding and offboarding processes
• Maintaining floorplan/neighborhood maps and coordinating office moves
• Providing general administrative support as required (e.g. return to premises report, resource tracking, access management review, ad hoc projects, etc)
• Providing general coverage for the team

What do you need to succeed?

Must have

• High proficiency in Microsoft Office
• Detail-oriented and ability to maintain confidentiality over data handled
• Proactive problem solving skills with ability to work independently with minimal supervision
• Strong organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels
• Ability to multitask and prioritize workload in a fast-paced, high pressure environment

Nice to have

• Experience working in financial services
• Experience working in a matrix organization structure and working with individuals at different levels
• Evidence of delivery in a similar role

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability

Job Skills

Business Appraisals, Business Process Design, Business Process Modeling, Configuration Management (CM), Implementation, Requirements Analysis, Workflow Analysis

Additional Job Details

Address: 20 KING ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-01-08

Application Deadline: 2025-05-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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