Financial Connections TechOps Integration Reliability Engineer

Stripe; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Stripe is seeking a technically skilled professional to join the Financial Connections team. You will own banking integrations, build agentic AI-powered workflows, and collaborate with product, partnerships, and compliance to ensure reliable data flows.

The role emphasizes automation, strong data analysis, and partner management. The position involves in-depth work with open banking ecosystems, product usage alignment, and scalable solutions.

Qualifications

• Strong SQL skills and proficiency navigating data systems.
• Experience building with AI and LLM tooling with clear outcomes.
• Strong written and verbal communication skills for technical and non-technical audiences.
• Ability to design or operate AI-powered workflows in production environments.
• Experience with automation to improve processes.
• Knowledge of payment technologies and open banking is a plus.

Responsibilities

• Operate, maintain, and expand banking integrations.
• Build agentic systems and automation using LLM-powered workflows.
• Partner with financial partners and internal teams to ensure reliability and correct data flow.
• Design and improve anomaly detection and observability tooling.

Skills

Strong SQL skills

AI/LLM tooling experience

Excellent communication

Problem-solving

Automation mindset

Open banking knowledge

Tools

Git

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story.

Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. We sit at the intersection of product and platform engineers, financial partners, and AI systems—connecting them to ensure that nothing is lost in translation and that the systems underpinning Stripe’s open banking ecosystem remain reliable at scale.

Operate, maintain, and expand banking integrations

• Become a domain expert in open banking, financial data access, and data aggregation—the systems, the partners, and the failure modes
• Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency
• Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes
• Build and launch new financial partner integrations using agentic tooling
• Conduct complex data analysis to investigate product performance, scope partner requirements, and surface reliability insights

Build agentic systems and automation

• Design, build, and ship LLM-powered agentic workflows that streamline and automate high-volume operational tasks
• Operate as a Human-in-the-Loop reviewer for automated processes that carry meaningful risk, applying your domain expertise where automation alone isn't sufficient
• Identify inefficient or manual processes and eliminate them through AI-powered automation, code changes, or driving complex process improvements across Stripe

Partner and scale

• Serve as a technical point of contact for financial partners—troubleshooting issues, aligning on product usage, and managing relationships with clear communication
• Provide authoritative technical context to cross-functional partners including product, partnerships, compliance, and legal
• Design and improve anomaly detection systems and observability tooling to ensure data flowing through partner and internal systems is reliable and correct

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

TechOps IRE roles combine software engineering, data analysis, AI systems development, and cross-functional partner management. The ideal candidate brings experience across technical systems, data investigation, and complex project ownership—and finds genuine satisfaction in making things run reliably at scale through both human judgment and intelligent automation. Successful candidates may index more highly in one area than another.

Minimum Requirements

• Strong technical problem-solving skills, with the ability to develop a working understanding of complex systems through a variety of methods: reading and writing code, studying documentation and partner specifications, running debugging tools, reading logs, querying raw data, and asking precise questions of domain experts
• Experience building with AI and LLM tooling with established clear outcomes—you don't need experience with any specific framework, but you should be able to pick up new tools quickly and think clearly about where automation adds value versus where human judgment is required
• Strong SQL skills and proficiency navigating a variety of data systems to diagnose and scope issues
• Comfort with developer tools (e.g. git) and an ability to make well-scoped code changes in a large codebase
• Strong written and verbal communication skills, with the ability to frame messages appropriately for both technical and non-technical audiences
• An instinct to build solutions that increase the leverage of the people around you—not just to solve the problem in front of you, but to eliminate the class of problem

Preferred Qualifications

• Knowledge of and experience with payment technologies, open banking, and financial data ecosystems
• Experience designing or operating agentic or LLM-powered workflows in a production environment
• Proficiency with Presto, Splunk, or similar data querying and log analysis tools
• Experience managing technical relationships with external partners or vendors

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is CA$119,700 - CA$179,500. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

About Stripe

At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

We look forward to hearing from you.

At Stripe, we’re looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.